System Dev Engineer III, North American Customer Fulfillment

5 days ago

Detroit, Michigan, United States Amazon Full time

Amazon's Reliability, Maintenance, and Engineering (RME) team is hiring for a Sr System Development Engineer to join our corporate-based engineering team within Automation Engineering.

At Amazon we believe that Every Day is still Day One We're working to be the most customer-centric company on earth. The candidate will be a subject matter expert in controls systems, workplace safety, and data driven management and leadership. The role will involve material handling equipment (MHE) systems/applications, packaging automation, distribution processes, and storage systems. The candidate will manage multiple complex projects and simultaneously influence and develop relationships at all organization levels.

Key job responsibilities


• Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.


• Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using return of investment (ROI), and other analytical techniques.


• Coordinate and plan work activities for the Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.


• Work closely with building Operations, Operations Engineering, fulfillment center (FC) Start up Team, Amazon Fulfillment Technologies (AFT) Software teams, Amazon Customer Excellence Systems (ACES) team, and Safety in supporting MHE systems optimization and project implementation.


• Understand, maintain, and troubleshoot material handling control systems, including programmable logic controller (PLC)/personal computer (PC) controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.


• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.


• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.


• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.


• Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.


• Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts.


• Assist with skill assessments for the Technical positions within building operation maintenance teams.


• Handle flexible work load which may come from management or other operations.


• Participate in Automation Engineering (AE) conference calls and coordinate with AE central team to complete all tasks required.


• Provide weekly site controls reliability information to AE central team - Travel up to 40%.

Basic Qualifications

  • Experience leading the design, automation, deployment, and support of large-scale infrastructure
  • Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
  • Experience with Linux/Unix
  • Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

Preferred Qualifications

  • Experience with distributed systems at scale
  • 6+ years of systems design, software development, operations, automation, and process improvement experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.


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