Senior Events Manager

2 weeks ago

Baltimore, Maryland, United States Hilton Baltimore Inner Harbor Full time
As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.

What will I be doing?

As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. #LI-AT3Requirements
What are we looking for?
Minimum Years of Experience: two (2) years Hospitality related experience at manager level.
Experience in supervision or management of 1-3 people.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systems )

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Source: Hospitality Online

  • Event Services Manager

    2 weeks ago

    Baltimore, Maryland, United States Hilton Baltimore Inner Harbor Full time

    As Event Service Manager you will be responsible for event execution between the hotel and the customer during the meeting or event. What will I be doing?As Event Service Manager you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each...

  • Networking/Hiring Event

    6 days ago

    Baltimore, Maryland, United States CareFirst Full time

    Resp & Qualifications Join Our Team of Difference Makers At CareFirst, were building the healthcare experience we want for our families, and for our future. Every day, we make a meaningful difference in the communities where we live and work. Our Health Services and Finance teams are an integral part of our mission to deliver affordable, accessible care....

  • Networking/Hiring Event

    6 days ago

    Baltimore, Maryland, United States CareFirst Full time

    Resp & Qualifications Join Our Team of Difference Makers At CareFirst, were building the healthcare experience we want for our families, and for our future. Every day, we make a meaningful difference in the communities where we live and work. Our Health Services teams are an integral part of our mission to deliver affordable, accessible care. Become part...

  • Director of Events and Sponsorships

    1 month ago

    Baltimore, Maryland, United States Coppin State University Full time

    Posting DetailsClassification InformationFLSA ExemptPosition InformationPosition Title Director of Events and SponsorshipsRegular/Contingent RegularFull or Part Time Full TimeStandard Hours 40Job DescriptionThe Director of Development for Events and Sponsorships will be responsible for leading signature fundraising events for the University and be...

  • Senior Capital Project Manager II

    6 days ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Position Summary:Senior Project Managers are responsible for the construction of additions, alterations, renovations, and supporting with select ground-up construction at The Johns Hopkins Hospital, The Johns Hopkins School of Medicine, the Johns Hopkins Bayview Medical Center, and/or various satellite ambulatory locations that require project management...

  • Senior Construction Project Manager II

    6 days ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Position Summary:Senior Construction Managers are responsible for the construction of additions, alterations, renovations, and supporting with select ground-up construction at The Johns Hopkins Hospital, The Johns Hopkins School of Medicine, the Johns Hopkins Bayview Medical Center, and/or various satellite ambulatory locations that require project...

  • Senior Capital Project Manager II-Imaging

    6 days ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Senior Capital Project Manager II-ImagingPosition Summary:Senior Project Managers are responsible for the construction of additions, alterations, renovations, and supporting with select ground-up construction at The Johns Hopkins Hospital, The Johns Hopkins School of Medicine, the Johns Hopkins Bayview Medical Center, and/or various satellite ambulatory...

  • Senior Manager, Suite Sales and Relations

    6 days ago

    Baltimore, Maryland, United States teamworkonline Full time

    JOB TITLE: Senior Manager, Suite Sales and RelationsDEPARTMENT: Ticket PartnershipsJOB PURPOSE: Lead sales initiatives for Orioles' suite products, with a primary focus on driving new business and managing client relationships.COMPENSATION: Competitive base salary based on experience, plus commission for new sales.DUTIES & RESPONSIBILITIES: In the role of...

  • Event Technology Intern

    4 weeks ago

    Baltimore, Maryland, United States Encore Event Technologies Full time

    Position OverviewThe Event Technology Intern will assist in the set-up and operation of large- and small-scale audiovisual system for live events while ensuring the utmost client satisfaction. This role will learn work in the field providing technical and sales support, or as a corporate professional at one of the offices. This position will report into...

  • program manager senior i

    6 days ago

    Baltimore, Maryland, United States State of Maryland - LABOR Workforce Dev - Ofc of the Asst Secy Full time

    IntroductionThe\rMaryland Department of Labor, Division of Workforce Development and Adult\rLearning (DWDAL) is accepting applications from qualified candidates for\rProgram Manager Sr. I in the Office of Workforce Development (OWD).��\rPlease be advised that frequent travel may be\rrequired, and a state vehicle may not always be available. Reimbursement...

  • Senior Project Manager

    1 month ago

    Baltimore, Maryland, United States Intralox Full time

    Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts,has a position available for ahybrid Senior Project Manager in ourDigital Solutions (DS)Product Lifecycle Management (PLM) group.This role reports directly to an Intralox Business Relationship Manager (BRM) and will sit in Baltimore, MD. The Project...

  • Senior Director, Finance

    2 weeks ago

    Baltimore, Maryland, United States University of Maryland Medical System Full time

    Job DescriptionThe University of Maryland Medical Center seeks a Senior Director of Finance & Development Operations. As a member of the newly aligned University of Maryland Medicine Philanthropy (UMMP) team, the Senior Director will report directly to the Vice President of Development. With the recent alignment of the advancement initiatives of the...

  • Senior Electrical Manager – Transit Systems

    6 days ago

    Baltimore, Maryland, United States AECOM Full time

    Company DescriptionAt AECOM, we're delivering a better world.We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.Our clients trust us to bring together the best people, ideas, technical...

  • Senior Market Conduct Examiner

    1 month ago

    Baltimore, Maryland, United States State of Maryland - Maryland Insurance Administration Full time

    IntroductionThe Maryland Insurance\rAdministration (MIA) is an independent State agency that regulates Maryland's\rinsurance industry and protects consumers by monitoring and enforcing insurers'\rand insurance professionals' compliance with State law. Through the diligence\rof a highly professional staff of market analysts, financial analysts,\raccountants,...

  • Consulting, Senior Consultant

    3 hours ago

    Baltimore, Maryland, United States tapwage Full time

    Position SummaryDeloitte Consulting LLP seeks a Consulting, Senior Consultant in Baltimore, Maryland and various unanticipated Deloitte office locations and client sites nationally.Work You'll DoDrive innovative and transformative solutions for clients that address their next generational needs. Create effective visions, strategies and roadmaps, in direct...

  • Senior Grants Accountant

    1 month ago

    Baltimore, Maryland, United States Coppin State University Full time

    Posting DetailsClassification InformationFLSA ExemptPosition InformationPosition Title Senior Grants AccountantRegular/Contingent RegularFull or Part Time Full TimeStandard Hours 40Job DescriptionJob Summary:The Senior Accountant for Grants and Contracts is a member of the Finance Team in the Office of the Controller. Reporting to the Assistant Controller,...

  • Senior Coordinator

    2 weeks ago

    Baltimore, Maryland, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...

  • Manager, Parking

    7 days ago

    Baltimore, Maryland, United States teamworkonline Full time

    OverviewThe Manager, Parking & Mobility will be responsible for leading, developing and managing parking and transportation operations for CFG Bank Arena. This individual will also develop operational strategies to ensure an exceptional experience for employees and guests while generating positive financial returns and supporting the goals and objectives of...

  • Manager, Budget

    1 month ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Responsible for coordinating the preparation of the annual operating budget and providing advice and information to all levels of management on financial and budget matters. The ideal candidate will possess strong analytical skills, leadership abilities, and a commitment to excellence. This role offers the opportunity to lead a team, drive process...

  • Assistant Quality Control Manager

    2 weeks ago

    Baltimore, Maryland, United States Morgan State University Full time

    Assist and support the Quality Control Manager with attending regularly scheduled management team meetings to maintain management structure and ensure contract compliance. Assist and support Quality Control Manager in monitoring all aspects of the delivery of food services; to include customer service for Dining Service facilities to the students and Morgan...