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Salesforce Business Analyst- Austin TX
2 months ago
Description: Our client is currently seeking a Salesforce Business Analyst- Austin TX - W2 Only- Locals Only
This job will have the following responsibilities Key responsibilities:
- Work closely with relevant stakeholders to gather, understand, and define business requirements
- Understand the structure, policies, and operations of an organization to recommend solutions that enable the organization to achieve its goals
- Develop user stories and to-be process flows to support the design and development of our Salesforce solution
- Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories
- Work collaboratively with team members to design a solution that will meet business requirements and create user stories
- Collaborate with developers and QA to test and verify that solutions will meet business requirements
- Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing
- Participate in prioritization meetings with the SCRUM master and Product Owner
- Manage risks and issues, escalating to senior stakeholders for resolution
- Coach and facilitate champion users across various teams to enhance their success
- Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments
- Document use cases, business/system/functional requirements
- Excellent interpersonal skills, verbal, and written communication in English
- Excellent stakeholder management skills
- Strong organizational skills
- Team player
- Experience of working in an agile environment
- Highly adept to change
- Willingness to learn
- Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)
This job and many more are available through The Judge Group. Find us on the web at