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Salesforce Business Analyst- Austin TX

2 months ago

Austin, Texas, United States The Judge Group Inc. Full time
Location: Austin, TX
Description: Our client is currently seeking a Salesforce Business Analyst- Austin TX - W2 Only- Locals Only

This job will have the following responsibilities Key responsibilities:
  • Work closely with relevant stakeholders to gather, understand, and define business requirements
  • Understand the structure, policies, and operations of an organization to recommend solutions that enable the organization to achieve its goals
  • Develop user stories and to-be process flows to support the design and development of our Salesforce solution
  • Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories
  • Work collaboratively with team members to design a solution that will meet business requirements and create user stories
  • Collaborate with developers and QA to test and verify that solutions will meet business requirements
  • Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing
  • Participate in prioritization meetings with the SCRUM master and Product Owner
  • Manage risks and issues, escalating to senior stakeholders for resolution
  • Coach and facilitate champion users across various teams to enhance their success
  • Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments
  • Document use cases, business/system/functional requirements
Essential Competencies & Qualifications:
  • Excellent interpersonal skills, verbal, and written communication in English
  • Excellent stakeholder management skills
  • Strong organizational skills
  • Team player
  • Experience of working in an agile environment
  • Highly adept to change
  • Willingness to learn
  • Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)
Contact:

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