Program Support Assistant

2 weeks ago


Montgomery, Alabama, United States National Institutes Of Health Full time

As a Program Support Assistant you will:

Receives calls and evaluates, prioritizes, and initiates the appropriate level of response and/or equipment for each call with minimal supervision.

Respond to inquiries concerning projects and activities.

Identify discrete steps of transaction processes or routine business practices that might be opportunities for applying standard quality improvement techniques.

Support efforts to evaluate and improve the efficiency, effectiveness, and productivity of organizations and programs.
Process and track incoming and outgoing materials such as correspondence, reports, memoranda, and other written communications.
Develop routine plans or schedules using standard references and existing information.

Provide direct administrative, procedural, and informational resource assistance and support by organizing, collecting, analyzing, and presenting information related to the current and future program/project workload.


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