Senior Sales Operations Manager, Global Sales Development

3 weeks ago

Waltham, Massachusetts, United States ServiceNow Full time
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • ​​Become primary operations partner for Geo Sales Development leaders to optimize processes and enhance performance
  • Spearhead yearly planning activities, ensuring alignment with organizational goals and objectives
  • Craft compelling executive presentations, distilling complex data into clear and actionable insights
  • Facilitate Quarterly Business Reviews (QBRs), driving discussions on performance metrics and strategic initiatives
  • Establish and manage operational cadences to streamline workflows and enhance productivity
  • Lead weekly forecast meetings and "run the business" calls, providing strategic guidance based on data analysis
  • Offer data-driven insights to support decision-making and drive revenue growth initiatives
Qualifications

Our ideal candidate:

  • Minimum 8 years experience
  • Strong program/project management skills & strong facilitation skills
  • Leading diverse, high performing matrixed teams
  • Highly analytical, fact driven, and process orientated mindset
  • Ability to conduct meaningful analysis of complex data and translate the results into actionable messages and deliverables
  • Thrives in fast-paced environment, adept at managing multiple priorities in a dynamic environment to drive results
  • Well-versed in SaaS business processes and customer lifecycle.
  • Ability to challenge the status quo and develop mindshare to drive towards a common goal
  • Combination of strong intellect, exceptional active listening skills, and creative problem solving skills
  • Excellent verbal & written communication skills, including the ability to synthesize information that can be easily consumed by various executive audiences
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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