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Administrative Associate

2 months ago

District, United States Sentara Healthcare Full time

Sentara Health is hiring an Administrative Associate for the Labor and Delivery Unit at Sentara Leigh Hospital in Norfolk, Virginia.

Hours/Shift: Full-Time, Nights from 7 p.m. to 7:30 a.m.

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more For more information about our employee benefits click Benefits – Sentara )

  • Join our team Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Click on the link below and learn about our workplace culture.

Position Overview:

As an Administrative Associate with Sentara, you will provide administrative support to the unit/department(s) you are assigned to. You will serve as the first point of contact for patients, family members and visitors coming into the unit. The Administrative Associate position requires the application of excellent customer service skills as well as computer and clerical skills.

The Administrative Associate in Labor and Delivery will obtain and enter birth certificates and acknowledgment of paternity information into the Virginia Vital Records system. Register all inpatients and outpatients who present to the labor and delivery unit. Notary required – will obtain after employment.

Education Required:

High School Diploma

Experience Required:

  • One year of previous work experience in a medical office OR
  • One year or more of previous work experience in customer service OR
  • One year or more of previous work experience in a call center OR
  • One year or more of previous clerical experience OR
  • Associates or bachelor's level degree.

Keywords: Patient Registration, Data Entry, Receptionist, Front Desk, First Point of Contact, Insurance Verification, Talroo-Allied Health, Scheduling.



Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.



License/Certification



Education

  • High School Grad or Equivalent

Experience

  • Medical Office 1 year

Skills

  • Reading Comprehension
  • Critical Thinking
  • Communication
  • Active Listening
  • Troubleshooting
  • Social Perceptiveness
  • Time Management
  • Service Orientation
  • Speaking