Quality Manager

Found in: beBee jobs US - 2 weeks ago


Olney, Maryland, United States MEDSTAR HEALTH Full time
Provides leadership of improvement projects from current state assessments to future state design through utilization of PI methodologies and sound change management practices. Supports sustainability and a culture of continuous improvement through ongoing collaboration and engagement with key stakeholders. Serves as subject matter expert on regulatory/accreditation requirements and leads organization-wide efforts to maintain compliance.
Education
  • Bachelor's degree in Nursing preferred or
  • Bachelor's degree Healthcare Administration or Healthcare Systems Engineering preferred or
  • Diploma in Nursing required
Experience
  • 3-4 years Clinical experience in acute care setting required and
  • Previous experience in performance improvement or leadership required
Licenses and Certifications
  • Maryland Nursing License required and
  • Certified Professional in Healthcare Quality preferred
  • Lean Six Sigma preferred
Knowledge, Skills, and Abilities
  • Ability to read, write, speak, and comprehend English.
  • Moderate Computer skills
  • Knowledge in facilitating teams and use of statistical tools i.e. Radar Charts, Control Charts, Scatter Diagrams, etc.
  • HIPAA policies on Confidentiality
Performance Improvement: Identifies and facilitates performance improvement activities, utilizing a multi-disciplinary, collaborative approach. Provides leadership and direction for PI activities including coordination, education, and oversight of teams. Conducts current state assessments and synthesizes findings to determine performance gaps and obstacles that lead to the development of best practices and solutions utilizing PI methodologies and tools (time studies, process maps, task analyses, etc.). Develop relationships of trust, collaboration, and influence with key stakeholders to ensures PI activities incorporate their perspectives regarding opportunities for improvement, patient's needs, expectations, and satisfaction. Prepares all necessary reports and information. Actively participates as a member on local and system-wide committees that support efforts related to quality and safety.Compliance Support: Ensures compliance with Joint Commission standards and DSC Stroke Standards and leads and coordinates hospital-wide Joint Commission preparation and on-going compliance. Facilitates compliance with statutory and regulatory requirements by conducting audits, identifying areas of vulnerability, and coordinating activities to improve/sustain compliance. Demonstrates knowledge of state and federal regulations, Joint Commission standards/process and other performance improvement concepts in keeping with the standard of care. Leads hospital-wide performance improvement teams to meet regulatory body requirements. Compile, analyze, and communicates data from audits and assist leaders to develop, implement, and sustain solutions to maintain compliance. Educates staff on compliance issues and oversees follow-up. Stays abreast and serves as subject matter expert on state and federal regulatory regulations. Ensure policies and procedures are aligned with regulatory standards.Performance Management: Continuous improvement of individual, team, and organizational goals. Establish clear goals and performance expectations. Promote staff in their professional development through effective coaching, role modeling, and constructive feedback.Disseminate important information from hospital and system leadership. Participate in meetings to provide direction and strategies that promote HRO culture and provide the highest-quality, safe care for patients.Development: Maintains current knowledge, certification, and licensure. Identifies learning needs in self and initiates actions to address these education needs. Attends continuing education programs in order to maintain licensure and certification. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates on inter-departmental teams and committees, communicating unit knowledge as appropriate. Provides department/unit with information a
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