Sales Lead

1 month ago

Frederick, Maryland, United States Chico's FAS, Inc. - Retail Full time
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality

POSITION OBJECTIVE:


The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability.

We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and growFUNCTIONAL RESPONSIBILITIES:
Drive for Results

  • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
  • Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
  • Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
  • Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams

  • Motivates and inspires store team, promoting a shared vision while modeling core values.
  • Promotes an inclusive, collaborative approach to problem solving.
  • Communicates with store teams and Store Management to effectively lead positive change.
  • Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

  • Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Builds and maintains a solid customer following through clienteling and wardrobing.
  • Ensures prompt resolution of customer concerns.
  • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
  • Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

  • Supports, implements, and provides follow-up for all training programs, seminars, etc.
  • Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
  • Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
  • Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

  • High school diploma or equivalent
  • 1+ year retail or sales management experience preferred
  • Must be 18 years of age or older
  • Excellent communication, verbal and written skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Knowledge of administrative aspects of store operations
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.
Ability to work a flexible work schedule, including nights, weekends, and holidays is requiredPHYSICAL REQUIREMENTS:

  • Constant Walking/Standing % of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shiftDue to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.0441 Westview PromenadeChico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Sales Lead

    4 weeks ago

    Frederick, Maryland, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    1 month ago

    Frederick, Maryland, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Director of Sales

    4 weeks ago

    Frederick, Maryland, United States Visitation Hotel Frederick, a Tribute Portfolio Hotel Full time

    OverviewDirector of Sales - The Visitation Hotel Frederick, a Tribute Portfolio HotelWe are thrilled to announce an exciting opportunity for an experienced Director of Sales to join the leadership team of the grand opening at the Visitation Hotel Frederick, a Tribute Portfolio Hotel. Situated in Frederick, Maryland, this lifestyle boutique hotel boasts 65...

  • Director of Sales

    1 month ago

    Frederick, Maryland, United States Visitation Hotel Frederick, a Tribute Portfolio Hotel Full time

    OverviewDirector of Sales - The Visitation Hotel Frederick, a Tribute Portfolio HotelWe are thrilled to announce an exciting opportunity for an experienced Director of Sales to join the leadership team of the grand opening at the Visitation Hotel Frederick, a Tribute Portfolio Hotel. Situated in Frederick, Maryland, this lifestyle boutique hotel boasts 65...

  • Sales Manager, Commercial Plumbing

    1 week ago

    Frederick, Maryland, United States O'Connor Plumbing LLC Full time

    O'Connor Plumbing, a leading provider of plumbing services in the DC-Metro area, is focused on delivering high-quality solutions and exceptional customer service. With more than two decades of experience in the field, we take pride in the expertise of our team and our dedication to excellence. As we grow, we are looking for a strategic and seasoned Sales...

  • Territory Sales Manager

    1 week ago

    Frederick, Maryland, United States CRH Full time

    Job ID: 494847Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and...

  • Territory Sales Manager

    2 weeks ago

    Frederick, Maryland, United States CRH Plc. Full time

    Job ID: 494847Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and...

  • Sales Manager, Commercial Plumbing

    1 week ago

    Frederick, Maryland, United States O'Connor Plumbing LLC Full time

    Job Description Job Description Salary:O'Connor Plumbing, a premier provider of plumbing services in the DC-Metro area, is dedicated to delivering top-quality solutions and unparalleled customer service. With over two decades of industry experience, we're proud of our team's expertise and our commitment to excellence. As we expand, we're searching for a...

  • Enterprise Sales Director

    2 weeks ago

    Prince Frederick, Maryland, United States DirectMail Full time

    is looking for a true sales hunter to join our sales team and help us expand our client base. We are focused on selling direct mail solutions including, print and distribution, data solutions, insights and analytics and full agency services. Our key clients are non-profits, associations, and midmarket commercial businesses. The right candidate will be...

  • Business Development Executive Assistant

    1 week ago

    Frederick, Maryland, United States Intelice Solutions, LLC Full time

    Essential Duties / Responsibilities Assist the Executive VP and Business Development Division with their duties and responsibilities including, but not limited to, marketing efforts, quoting and procuring products, as needed Attend any daily, weekly, and/or monthly meetings with Sales Manager and/or EVP Take notes and distribute notes at all client, project...

  • Branch Manager

    4 weeks ago

    Frederick, Maryland, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Branch Manager

    1 month ago

    Frederick, Maryland, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Insurance Agent

    1 month ago

    Frederick, Maryland, United States Comparion Insurance Agency Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Insurance Agent

    4 weeks ago

    Frederick, Maryland, United States Comparion Insurance Agency Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Manager of Retail Customers

    4 weeks ago

    Frederick, Maryland, United States Bimbo Bakeries USA Full time

    Manager of Retail Customersreq38991 Employment Type: Regular Location: FREDERICK,MD Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmanns or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USAMore than 20,000 associates in bakeries, sales centers,...

  • Manager of Retail Customers

    1 month ago

    Frederick, Maryland, United States Bimbo Bakeries USA Full time

    Manager of Retail Customersreq38991 Employment Type: Regular Location: FREDERICK,MD Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmanns or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USAMore than 20,000 associates in bakeries, sales centers,...

  • Business Office Associate

    4 weeks ago

    Frederick, Maryland, United States CarMax Full time

    6032 - Frederick Urbana Pike, Frederick, Maryland, 21704CarMax, the way your career should be Peer leader to Business Office Associates, responsible for processing and auditing paperwork associated with sales, leading self and others through daily business requirements, cash management, and providing exceptional customer service.What you will do:Mentors...

  • Business Office Associate

    1 month ago

    Frederick, Maryland, United States CarMax Full time

    6032 - Frederick Urbana Pike, Frederick, Maryland, 21704CarMax, the way your career should be Peer leader to Business Office Associates, responsible for processing and auditing paperwork associated with sales, leading self and others through daily business requirements, cash management, and providing exceptional customer service.What you will do:Mentors...

  • Assistant Store Manager

    1 week ago

    Frederick, Maryland, United States Patrick Street Store (Frederick, MD) Full time

    Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory. This is a unique opportunity to work in a smaller region,...

  • Retail Freight Flow

    4 weeks ago

    Frederick, Maryland, United States Dick's Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...