Supervisory Information Technology Specialist

2 weeks ago

Washington, Washington, D.C., United States USAJobs Full time
Duties

This posting is for a permanent position in a hybrid telework capacity. It is not eligible for 100% distant/remote telework.


This position will lead a team of technical professionals supporting the administration, configuration, maintenance, and development of the Library's ServiceNow Platform and web site.

The successful incumbent for this position possesses the ability to develop and implement a technical roadmap to modernize ServiceNow in support of the various mission critical services deployed on the platform, manage the government acquisition process in support of tools and services leveraged to advance the ServiceNow platform, lead a staff of technical resources maintaining ServiceNow & and develop collaborative relationships within OCIO and across the Library with stakeholders impacted by ServiceNow &


The incumbent provides expert advice, technical recommendations and technical support of a wide range of matters related to the overall fulfillment of the mission and goals of the Office of the Chief Information Officer (OCIO) and the Library of Congress with respected the integration and deployment of systems, applications and services within a hybrid hosting environment focusing on cloud technologies.

The incumbent both independently prepares and provides oversight in the preparation of highly detailed and complex specifications for Information Technology (IT) support.

The incumbent is responsible for technical evaluations of existing and proposed processes, applications, platform designs, integrations and maintenance to support the Library's functions and operations.


In addition, this position provides expert technical advice in the monitoring and evaluation of contractor activities on contracts covering Library wide systems.

They will direct, coordinate, and approve detailed planning design, development, programming, testing, documentation, training and implementation of IT systems using outside vendors and/or contractors.

They will collaborate with vendors and end users on a daily basis to ensure that contract requirements are met, and that all activities are performed in compliance with the terms of the contract.

The incumbent will be required to obtain and maintain appropriate COR certifications needed for all phases of contract administration including pre-award and selection; management of the life of the contract and closeout.


This position will facilitate high-level meetings with various stakeholders across the Library, conduct research into current and emerging technologies, and prepare briefings and presentations for audiences at all levels of management on topics associated with the development of systems at the Library.

Requirements


Conditions of Employment

  • The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty.To view the Library's Supervisory Core Competencies click the following link:

    Library of Congress employees are prohibited from using illegal drugs, including marijuana.

The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library.

In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.


Ability to supervise and lead a diverse workforce.**Ability to develop and maintain software applications and web sites.**Ability to communicate in writing.

Knowledge of web technology and services.

Knowledge of the principles, methods, and techniques of IT Project Management processes in support of application design and development.

Education

This job does not have an education qualification requirement.

Additional information


Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.


Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position.

The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs.

The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.

Certification from health care providers are not accepted.

For more information contact the Library's Office of EEO/Diversity Programs at or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.


The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government.

As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

For more information, please see:


The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

In addition, per Library of Congress Regulation , an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

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