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Outbound Group Product Manager

3 months ago

Remote, Oregon, United States Arity Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Product Management Team
Looking to join a strong team with a vision to build the future of transportation? At Arity, achieving our goals requires a product manager eager to work in the trenches with the development team to solve tough problems and produce great results. Just as importantly, they'll need to collaborate regularly with our engineers, designers, customers, and stakeholders to understand what must be done and why. We're looking for a dynamic new teammate who's comfortable scoping out the use cases of a new API one moment, providing design critique the next, and finishing up by building out a roadmap around a new feature-or has the willingness to learn these skills. Above all, an Arity product manager should possess insatiable curiosity and attention to detail. Want to join our team? Let's chat
The Role
We are looking for a dynamic and results-oriented Outbound Group Product Manager to join our team. The ideal candidate will be responsible for helping to drive and enhance customer adoption, product fit, and overall satisfaction of our current and future data driven mobility products and solutions within our insurance segment. In order to be effective and successful in this position, the role requires a deep understanding of the auto insurance industry, competitive landscape, and insurance business customer needs. This also includes experience and expertise related to insurance data products, including personal lines telematics solutions. The individual in this role also needs to be able to effectively collaborate cross functionally across the organization, particularly with Sales, Product Marketing, Customer Success, and with other product managers. You must have a strong technical and analytical background and be able to think holistically about opportunities on how our valuable data can be used to drive business value for insurance companies. You will be involved in continuing to shape the strategic product vision, ensuring focus on relevant solutions, and advocating for new products and features, as well as helping to ensure effective product launches that promote successful adoption by customers.
Responsibilities:

  • Help create integrated solutions for our customers that maximize value for customers and Arity.
  • Support Arity's product roadmap definition to create new value and optimize industry adoption.
  • Define pathways to help customers find the best product fit for their market and business needs amongst our diverse set of products.
  • Collaborate with Product Marketing to plan and execute an integrated marketing plan to support market awareness and adoption of our products.
  • Work with Customer Success to define more efficient customer onboarding processes, and setup effective reporting processes to track critical KPIs and measure performance.
  • Collaborate with Customer Success to help existing customers effectively migrate to new and enhanced products and solutions, anticipating internal insurance company workstreams.
  • Partner with Sales to support the team with product expertise, help create and deliver product sales training, and help implement processes for efficient product evaluation by prospects.
  • Engage with customers to gather insights and validate product features and positioning. Also, build and maintain relationships with key customers, partners, and industry influencers.

Required Qualifications

  • Auto insurance experience includes extensive work with insurance data products, particularly auto telematics data for underwriting, pricing, and analytics purposes.
  • Auto telematics experience with developing and launching new technical capabilities, spanning from feature definition, user stories, UAT testing, and post launch monitoring.
  • Telematics program management experience with cross-functional collaboration across sales, customer service, marketing, research, legal and compliance to successfully launch new products and effectively onboard and engage end users.
  • Experience includes establishing analytics and reporting frameworks to support tracking of KPIs as well as measuring and reporting performance across different critical metrics.
  • Entrepreneurial with a strong inclination towards action, with experience in Agile Scrum.
  • Ability to communicate complex and innovative concepts with proven experience in data-driven decision making.
  • Ability to be self-directed and to proactively anticipate problems and seek opportunities.

Preferred Qualifications:

  • Undergraduate degree
  • 8+ years of relevant product, analytics and technology development experience within the personal lines auto insurance industry and in an Agile environment.
  • Deep understanding of insurance company requirements spanning the auto insurance value chain including quoting and renewal processes and regulatory and filing requirements.

#LI-MK1
Notes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Skills
Customer Centricity, Customer Service, Digital Literacy, Inclusive Leadership, Influencing Others, Insurance Procedures, Insurance Product Knowledge, Key Performance Indicators (KPI), Learning Agility, Pricing Management, Product Information, Product Management, Product Strategies, Relationship Building, Results-Oriented, Systems Thinking, Telematics, User Acceptance Testing (UAT), User Story
Compensation
Compensation offered for this role is $121, ,650.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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