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Central Support Services Supervisor, Central Support Services, FT, Nights

4 months ago

Miami, Florida, United States Jackson Health Full time

Jackson Memorial Hospital - Central Support Services

Address: 1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full-Time, Nights

Why Jackson: Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.

Summary

  • The Central Support Services Supervisor is responsible for maintaining a high degree of service in the Sterile Processing unit, operating efficiency, recognizing and assisting in developing solutions to a variety of management and operating problems within the CSS.
  • The CSS Supervisor is expected to exercise considerable independent judgment in meeting routine problems and to contribute substantially to the development of program modifications.
  • This role performs all supervisory duties, including training, orienting, scheduling, conducting performance appraisals and disciplinary actions.
  • The incumbent will have a significant role in the administration or preparation of the departments or the organization's budget.

Responsibilities

  • Supervises and coordinates the daily activities of Sterile Processing or Central Sterile Supply unit.
  • Plans staff assignments for the shift based on Surgery and other procedure area volumes.
  • Maintains up to date quality control on all sterilizers, washer disinfectant, cart washer, ultrasonic machines and scope washers.
  • Monitors sterilization practices to ensure all standards are met.
  • Keeps accurate records of all sterilizer loads.
  • Utilizes knowledge of sterilization parameters and takes corrective action if parameters are not met.
  • Ensures safe work practices for all employees.
  • Monitors staff use of PPE in decontamination area.
  • Promotes a safe environment.
  • Takes appropriate action in emergency situations, and practices awareness and control of hazards which may endanger patients, visitors and employees.
  • Ensures staff are in compliance with department and JHS policies, procedures and protocols.
  • Assesses quality of services delivery to ensure department quality standards are met, turnaround time is efficient and OR needs are met.
  • Provides performance feedback to employees, and when applicable, corrective action.
  • Leads department employee engagement activities.
  • Facilitates staff development programs including in-services on product usage and infection control.
  • Uses the department's instrument and productivity tracking program to maintain accurate records regarding sterilization and set assembly count sheets.
  • Establishes internal inventory levels and maintains levels in accordance with set standards.
  • Actively seeks ways to eliminate errors, reduce turnaround time, maintain work-flow and improve customer service.
  • Assures budgetary compliance for departmental supply expenses including forms, clerical supplies and disposable attire used in decontamination procedures.
  • Consistently conducts audits of inventory item usage to determine appropriate utilization in supply item and PAR levels.
  • Coordinates the physical inventory activities of the department and assists all other departments with completion of physical inventory procedures.
  • Provides emergency back-up coverage, when staff shortages occur in the department.
  • Resolves all supply issues for all departments, on a daily basis. Role models behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.

Experience

  • Generally requires 3 to 5 years of related experience. Supervisory experience is required.

Education

  • High School diploma is required; Bachelor's degree in related field is strongly preferred.

Skill

  • Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively in both oral and written form.
  • Ability to handle difficult and stressful situations with critical thinking and professional composure.
  • Ability to understand and follow instructions.
  • Ability to exercise sound and independent judgment.
  • Knowledge and skill in use of job appropriate technology and software applications.

Credentials

  • Valid Sterile Processing Technician Certification by CBSPD or IAHCSMM is required. Incumbents hired before November 20, 2019 must complete obtain the required certification by December 31, 2021.