Medical Support Assistant

2 weeks ago


Fort GreggAdams, United States Department Of Defense Full time
Summary

About the Position: Position is in the Troop Medical Clinic/Outpatient Clinic/ M-F. Population served: Initial Entry Training Service members. Working as a collaborative team with providers, nursing staff, and medics.

This is a Direct Hire Solicitation



Duties
  • Direct interaction with patients via telephone seeking appointments.
  • Provides instructions to patient on preparations required prior to appointments.
  • Enters in-between encounters to patient's medical team as needed.
  • Manage patient flow as patients present to Military Treatment Facility.
  • Performs variety of receptionist, clerical and record keeping duties within various primary and specialty care clinics as needed based on daily staffing levels.
  • Completes Defense Enrollment Eligibility Reporting System (DEERS) enrollment and demographics check, validation of health care plans, creation and modification of lifetime pharmacy encounters that enables the patient access to their medication.
  • Assists with management of various clinics messaging and scheduling pools and Schedule Requests Work Queues.
  • Queries caller as to the nature of request and schedules, reschedules, and cancels appointments of various primary care and specialty care clinics.

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