Health System Specialist
3 weeks ago
About the Position: This position is located at Kenner Army Health Clinic, Fort Gregg-Adams, Virgina.
NOTE: Fort Lee has recently undergone a permanent name change to Fort Gregg-Adams.
This is a Direct Hire Solicitation
Duties
- Receives and reviews patient grievance and potential healthcare risk management issues/actions.
- Major part of this position is working with our patients to improve their patient experience in helping them to navigate our healthcare system.
- Working with clinics and employees to assist in this effort.
- Records and transcribes meeting minutes.
- Prepares actions directed by the Risk Management Committee, to include reporting of negative case outcomes to the Credentials Committee.
- Research appropriate regulations to keep abreast of the latest changes in HRM guidance from higher headquarters.
- Ensures the security and confidentiality of all risk management actives.
- Assists the Medical Staff Manager with the tracking and management of Ongoing Professional Practice Evaluations (OPPE) and Focused Professional Practice Evaluations (FPPE).
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