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Manager, Field Operations

4 months ago

Portland, Oregon, United States Portland General Electric Company Full time

Job Function Summary: We are seeking a dedicated and experienced Manager of Field Operations to oversee field transmission and distribution employees in the safe installation, maintenance, and repair of our power delivery system. This role demands a leader with strong experience managing union employees, a background in the electrical industry, and a commitment to prioritizing employee and community safety.

Key Job Information:

  • Job Title: Manager, Field Operations
  • Job Code: 7177
  • Grade: 9
  • Career Level: M2

Key Responsibilities:

Field Staff Management:

  • Lead a team of professional and technical staff, ensuring safe, timely, and efficient completion of operational work.
  • Oversee daily management of the team, aligning with goals, standards, and procedures.

Safety:

  • Set and enforce safety expectations, identifying and resolving safety issues promptly.
  • Promote continuous learning of safe work methods and procedures.

Labor-Management Relations:

  • Plan work in accordance with union contracts, resolving grievances and concerns timely.
  • Foster a collaborative environment with union leadership and Labor Relations/Human Resources.

Plan and Direct Operations:

  • Ensure timely and efficient execution of work, aligning with corporate and unit objectives.
  • Monitor productivity and performance metrics, managing the departmental budget and planning for training needs.

Internal Collaboration:

  • Coordinate with other departments to ensure efficient operations and material sharing.
  • Lead or participate in special projects to enhance operational efficacy.

Emergency Planning/Storm Response:

  • Assist with emergency action plan implementation and maintain procedures for effective operation during emergencies.
  • Participate in staff training for emergency situations.

Customer Relations:

  • Coordinate jobs with customers, addressing concerns and complaints proactively and promptly.

Compliance:

  • Ensure crew compliance with federal, state, and company regulations.

Financial Management:

  • Monitor and manage expenditures, ensuring financial targets are met and effective financial controls are in place.

Resourcing:

  • Oversee team resourcing decisions, partnering with HR for recruitment, evaluation, and selection processes.

Professional Development:

  • Address organizational development needs, providing guidance and feedback to foster team growth and development.

Education/Experience/Certifications:

Education:

  • Bachelor's degree in IT, business, engineering, or related field, or equivalent directly related union experience.

Experience:

  • Preferably eight or more years of experience in electric utility with a focus on transmission and distribution or a related field.
  • At least three years of leadership experience preferred.

Knowledge, Skills, Abilities:

Functional Competencies:

  • Expert knowledge of utility operations, tools, and equipment.
  • Expert knowledge of crew functions and duties related to area of specialization.
  • Advanced knowledge of PGE's electric service requirements, National Electric Safety Code (NESC) and National Electric Code (NEC).
  • Advanced knowledge of all PGE and Oregon OSHA safety rules.
  • Advanced understanding of safe construction methods and compliance with relevant regulations and standards.
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