Field Operations Manager

4 weeks ago

Portland, Oregon, United States 2 Brothers Moving & Delivery Full time
Job Title: Field Crew Manager

Job Summary:

As a Field Crew Manager at 2 Brothers Moving & Delivery, you will play a pivotal role in ensuring the smooth execution of moving services. This dynamic position requires a candidate who can seamlessly transition between administrative responsibilities and hands-on field management.

The Field Crew Manager will be responsible for overseeing moving crews, coordinating logistics, and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Lead and supervise moving crews during on-site operations.
  • Ensure efficient and safe loading, unloading, and transportation of goods.
  • Provide guidance and support to the crew to optimize performance and meet service standards.
  • Resolve any on-site challenges or issues promptly and effectively.
  • Conduct regular quality checks to ensure service excellence.

Administrative Tasks:

  • Coordinate with the scheduling team to plan and organize moving assignments.
  • Maintain accurate records of crew schedules, equipment usage, and job details.
  • Communicate with customers to confirm moving details and address any concerns.
  • Prepare necessary documentation, including invoices and reports.
  • Collaborate with other departments to streamline processes and enhance overall efficiency.

Training and Development:

  • Conduct on-the-job training for new crew members.
  • Provide ongoing coaching to enhance the skills and professionalism of the crew.
  • Promote a positive and collaborative work environment within the team.

Equipment and Inventory Management:

  • Ensure that all moving equipment is in good working condition.
  • Conduct regular checks on inventory and report any shortages or damages.
  • Coordinate maintenance and repair activities as needed.

Safety Compliance:

  • Enforce safety protocols and regulations to minimize accidents and injuries.
  • Conduct safety briefings before each job and ensure that crew members adhere to safety guidelines.
  • Investigate and report any accidents or incidents promptly.

Qualifications:

Proven experience in a supervisory role, preferably in the moving or logistics industry.

Strong organizational and time-management skills.

Excellent communication and interpersonal abilities.

Ability to thrive in a fast-paced, physically demanding work environment.

Familiarity with moving equipment and techniques.

Problem-solving skills and the ability to make decisions under pressure.

Knowledge of safety regulations and a commitment to promoting a safe working environment.

Education and Certifications:

High school diploma or equivalent (Bachelor's degree preferred).

Valid driver's license.

Benefits of Career Opportunities at 2 Brothers Moving & Delivery:

  • Great pay
  • A work environment that encourages collaborative approaches to diverse challenges across departments.
  • Tuition reimbursement for approved courses and personal development workshops.
  • Comprehensive Medical, Dental, Vision, Chiropractic & Massage health insurance for yourself and family.
  • Support in time off with paid vacation, sick time, personal time and maternity/paternity.
  • Focus on personal health & fitness with an on-site CrossFit gym, personal training & health supplements.
  • Leadership retreats, personal development workshops, company events & gatherings.
  • Company kickball team

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