Inside Sales Associate

3 weeks ago


Smyrna, Tennessee, United States franke Full time
About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow's demands.

About the job

As part of this role, you'll collaborate closely with the North American sales team and the local market representatives. You'll have the chance to make a significant impact on our business and actively contribute to our ambitious growth objectives. Your direct support will help the Sales team achieve their sales goals while maintaining the company's high standards.

We are looking for a highly motivated colleague with an agile mindset to become part of our Sales team based in Smyrna (TE). Your supervisor will be the Regional Sales Manager for our division Home Solutions.

You will be part of our Graduate and Early Career Program (GEC) of 18 months, which enables you to:

  • Deliver meaningful projects with impact on our local and global​ business – from the very beginning​
  • Own responsibilities and challenging​ projects for you to accelerate your professional development​ and personal growth
  • Enjoy the opportunity to influence stakeholders, bringing strategic thinking and creativity into play to ​challenge the status quo​​, with exposure to senior leadership
  • Take on more responsibility after successful completion of the program, either in your current team, or in a different function/division/location based on your performance and available opportunities
Your tasks
  • This position is responsible for the coordination and detailed execution of inside sales and administrative functions
  • Directly manage specified direct and indirect customer accounts within defined territory utilizing Franke Account Management Best Practices
  • Provide sales and product training, display support, product support, marketing and other support as needed
  • Manage quoted project pipeline for New England Region with supervision of RSM
  • Correctly identify which customer needs are to be met by other Franke teams (Coffee Systems, Marketing, Logistics) and work with internal teams to drive solutions
  • Collaborate with RSM and local market representatives to determine necessary strategic sales approaches
  • Maintain and expand the company's database of prospects
  • Maintain customer CRM database in conjunction with field representatives
  • Utilize digital resources and communications at a high level to maximize customer impact
  • This role offers


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