Inside Sales Representative

3 weeks ago

Smyrna, United States Claddagh Resources Full time

The Inside Sales Representative shall sell our client’s complete line of precast concrete products and act as a business representative in the marketplace for their Panhandle territory. Candidate shall have a thorough working knowledge of precast products and related resale items typically sold with our portfolio of products.


Essential Duties/Responsibilities:

  • Develop and maintain strong relationships with external and internal customers.
  • Handle call-in and walk-in customers when applicable, determining the needs of the customer and handling the order from pricing through collection of payment
  • Proactively make phone calls and generate emails to customers/potential customers to generate new sales. Follow-up communications are also required.
  • Communicate order details to appropriate personnel to ensure customer receives products as needed with minimum delay.
  • Gather pertinent project details including plans, specifications, schedules, etc necessary in order to properly serve customer’s needs.
  • Manage customer expectations of the product ordering and delivery/pickup processes, to include quotations, design, submittal, manufacturing lead times, delivery, and payment terms, as needed.
  • Participate in sales meetings and other scheduled events as required.
  • Adhere to all requirements for pricing and quotations, and customer file management.
  • Work in concert with the Outside Sales Team, Estimating, Project Management, Quality Control, Production, Dispatch and Accounting teams to ensure every client receives the highest level of customer service.
  • Respond to customer questions regarding product applications, specifications, pricing, availability, and installation.


Experience and Skills

Physical Requirements/Working Conditions:

  • Some periods of standing and/or walking required.
  • Some exposure to dust, noise, and extreme temperatures.

Qualifications

Requirements:

  • Excellent verbal and written communication skills.
  • Three to four years of sales experience, preferably in a construction related field.
  • Be a pro-active, self-motivated, self-starter with the discipline to work independently to accomplish goals.
  • Ability to read and interpret civil drawings and engineering production drawings.
  • Valid driver’s license with safety-conscious driving record.
  • Proficient with all Microsoft Office Suite tools including Word, Excel, Outlook and Power Point.
  • Required travel less than 20% of the time.

Preferred Skills, Experience and Education:

  • Experience in construction material sales, estimating, or project management a plus.

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