Commercial Account Manager

4 weeks ago


Chicago, Illinois, United States Light & Wonder Full time

Company Description

Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's OpenGaming(tm) platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit

Job Description

The Key Account Manager should have a deep understanding iGaming operations, the supply of gaming products and services to operators, and the management of post-sale relationships. Reporting into the Head of US Commercial, and sitting within the Light & Wonder commercial team (Sales and Account Management), this role is critical for Light & Wonder iGaming to effectively manage, support and grow business with its various North American gaming clients.

Essential Job Functions / Responsibilities

  • Build and manage close relationships with the allocated Light & Wonder (L&W) North America clients. These clients will be based in North America in multiple locations including New Jersey, Pennsylvania, Las Vegas, Houston and Delaware. Client engagement will be facilitated through a combination of face-to-face meetings, phone calls, email, Skype and so forth. With respect to the current pandemic, travel and face-to-face meetings may be adjusted.
  • Manage multiple clients in a professional and organized manner. Complete regular client review meetings. Create and manage backlogs of client requirements. Keep clients up-to-date with L&W documentation.
  • Ensure clients are optimizing L&W games on their sites. Collaborate with external and internal marketing teams. Pass across marketing materials and digital assets. Work to get premium onsite positioning of L&W games and new games released quickly on clients' sites.
  • Deliver client revenues in line with company forecasts.
  • Establish trust and relationships with key client influencers and decision makers.
  • Work with clients to compile data and insights on L&W product performance versus that of competitors, the effects of targeted campaigns and promotions etc.
  • Up-sell the existing clients for new products and premium offerings. Work with them to broaden the L&W product footprint within their business.
  • Liaise with the L&W Product team as well as other internal departments to effectively respond to clients' inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features.

Qualifications

Education

University degree in Commerce or Business Administration or equivalent relevant experience

Required Experience

  • A minimum of 3 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector
  • A minimum of 1 years of experience within the iGaming industry
  • Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets
  • A record of developing strong working relationships with executives, peers, and associates
  • Experience working inside an iGaming B2C operator is advantageous

Knowledge, Skills & Abilities

  • Excellent communication skills
  • Ability to work independently, and possess strong organizational and time management skills
  • Proven competence in negotiating. Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms
  • Tech savvy and customer service oriented
  • Professional, resourceful, and patient, and tactful in handling customer inquiries and negotiations
  • Enthusiasm and leadership. A strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment
  • Proficient in MS Office (Word, Excel and PowerPoint)
  • Experience drafting proposals and presenting in front of clients is ideal

Additional Information

  • Competitive benefits, an open and supportive environment as well as a modern and exciting workplace
  • The opportunity to interact with global teams, and where appropriate switch teams and projects as you and our business continue to develop and grow
  • Tangible and genuine career development - at Light and Wonder, where you can take your career where you want it to go
  • Exposure to real world and business critical projects & the chance to develop some of the world's leading igaming operators whilst working with various clients
  • Flexible benefits portal which means you can tailor a package which suits individual needs.

And if that's not enough, you will get to enjoy flexible working, whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.

#LI-CW1



  • Chicago, Illinois, United States Capstone Search Group Full time

    (about the role)As Commercial Insurance Account Manager, you join a 5-person service team in a Chicago independent insurance agency's western suburbs office. Supporting multiple producers on a portfolio of larger accounts, this gives you an opportunity to learn the ins & outs of complex accounts across a variety of industries.(job specs)Location: Hybrid work...

  • Account Manager

    4 weeks ago


    Chicago, Illinois, United States Sanmina Corporation Full time

    Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment...

  • Account Manager

    1 week ago


    Chicago, Illinois, United States Beck Recruiting Full time

    Exceptional company on a strong growth track, looking to add a Metals Key Account Manager to their Chicago location.This is one of the largest independently-owned companies in the overhead lifting and rigging industries and is a manufacturer and distributor of a wide range of lifting products for industrial, commercial and specialty applications.Some of the...

  • Accounting Manager

    5 days ago


    Chicago, Illinois, United States Archer Daniels Midland Company (ADM) Full time

    Accounting Manager (Commission Payouts, Fees and Brokerage) - Chicago, IllinoisADM Investor Services, Inc.This is a full-time, exempt position.Position Summary:The primary role of the Accounting Manager is to supervise and oversee the commission payouts, brokerage (give-up) and fee processes Team, supervise and assist with the preparation of daily and...

  • Commercial Manager

    3 weeks ago


    Chicago, Illinois, United States The Walsh Group Full time

    OverviewThe Walsh Group is currently seeking a Contract Manager for our Transportation Division in Chicago, IL.As a fourth-generation, family-owned business, Walsh recruits individuals who are seeking a small company feel with a large company backing. Walsh is a successful fast-growing company at the forefront of technology and is committed to being the...


  • Chicago, Illinois, United States Kpler Full time

    This is a business-critical position, with a huge impact on client satisfaction. The focus will be ensuring we are maximising revenue, and growing our accounts, by building relationships, and keeping clients abreast of new Kpler products that could provide additional value to their respective businesses.Key Responsibilities • Manage a portfolio of...

  • Commercial Director

    2 days ago


    Chicago, Illinois, United States Light & Wonder Full time

    Company DescriptionLight & Wonder is the global leader in cross-platform games and entertainment. We build new worlds of play, game experiences loved by players around the globe, powered by the world's largest and most trusted ecosystem. We are creators who are passionate about delivering the best digital experiences to players.The iGaming division has...

  • Account Manager

    3 weeks ago


    Chicago, Illinois, United States SpotMe Full time

    Curious about the future of event marketing?SpotMe is the enterprise event platform to manage engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Red Hat use SpotMe to manage hybrid, virtual, and in-person events with a...

  • Accounting Manager

    4 weeks ago


    Chicago, Illinois, United States Omni Hotels & Resorts Full time

    Accounting ManagerJob LocationsUS-IL-ChicagoRequisition ID # of Openings1Category (Portal Searching)Accounting/FinanceOverviewChicago Hotel Sweet Home for sure... Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining,...


  • Chicago, Illinois, United States Bisnow Full time

    Our SelectLeaders' client is seeking a dynamic Investment Accountant. Position Description: Responsible for managing various financial aspects of real estate investment entities, ensuring accuracy, compliance, and efficient communication with investors, internal teams, and external professionals. The role encompasses a diverse range of responsibilities...


  • Chicago, Illinois, United States Bisnow Full time

    Our SelectLeaders' client is seeking a dynamic Investment Accountant. Position Description: Responsible for managing various financial aspects of real estate investment entities, ensuring accuracy, compliance, and efficient communication with investors, internal teams, and external professionals. The role encompasses a diverse range of responsibilities...


  • Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...


  • Chicago, Illinois, United States Barry Callebaut Full time

    About the role: Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class...


  • Chicago, Illinois, United States Waltz Health Full time

    We are a Chicago-based technology startup that is leading a new way forward for prescription care. We're rethinking the pharmaceutical supply chain, introducing AI-driven marketplaces that drive down costs, and new consumer tools that guide decisions on care. Led by a team of industry experts, we're fixing the high costs and broken experiences that define...


  • Chicago, Illinois, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...


  • Chicago, Illinois, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • Accountant

    4 weeks ago


    Chicago, Illinois, United States Black Spectacles Full time

    At Black Spectacles, we have ambitious plans to help support the architecture community, and we need an Accountant to help us oversee and execute all of the financial aspects of our business.We're on the hunt for teammates who:Are passionate about architecture and making an ambitious impact on the Architecture and Design communityOwn it - comfortable taking...


  • Chicago, Illinois, United States Terex Corp Full time

    This position will be a significant contributor to our overall business strategy and will play a significant role in providing the voice of the customer to the organization. To be successful in this position, the TSM must develop a unique understanding of the target customers, how their business operates and how Terex Utilities can best support their needs....


  • Chicago, Illinois, United States Aparium Hotel Group Full time

    Position: Director of Real Estate AccountingLocation: Chicago, ILJob Id: 3436# of Openings: 1Director of Finance + AdministrationReports to EVP Asset Management, the position is exemptWHO WE AREHotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place + Character;...

  • Sr. Accountant

    4 weeks ago


    Chicago, Illinois, United States MHC Property Management L.P. Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful careerELS is hiring for the position of Sr. Accountant - Property in Chicago, Illinois.Whatyou'll do:The Senior Property Accountant manages a team of accountants to execute and distribute the financial statements for a...