Commercial Director

3 weeks ago

Chicago, Illinois, United States Light & Wonder Full time

Company Description

Light & Wonder is the global leader in cross-platform games and entertainment. We build new worlds of play, game experiences loved by players around the globe, powered by the world's largest and most trusted ecosystem. We are creators who are passionate about delivering the best digital experiences to players.

The iGaming division has undergone a period of transformation over the past 12 months and today employs 1,100 employees across the globe, serving over 200 customers with more than 3,000 games worldwide. We have recently acquired 4 businesses and are an exciting, fast paced journey ahead. We have a strong people-based culture, which encourages everyone to be bold, own opportunities and strive to build better, in everything we do.

Job Description

  • Build and manage close relationships with the allocated B2B clients of the Light & Wonder iGaming business. The allocated clients will primarily be the top tier clients of L&W. The locations of the allocated clients will primarily be across the US , but may include other regions within the Americas
  • Manage multiple B2B clients in a professional and organized manner with regular client review meetings, backlogs of client requirements, up-to-date client documentation etc.
  • Ensure clients are optimizing L&W offering through close collaboration and assistance.
  • Deliver client revenues in line with company forecasts.
  • Develop new business initiatives with existing clients to extend revenues.
  • Establish trust and relationship with key client influencers and decision makers.
  • Work with clients to compile data and insights to access L&W product performance compared to competitors
  • Liaise with the L&W Product and Development Teams as well as other internal departments to effectively respond to clients' inquiries and concerns, and communicate feedback on client requirements, preferences and valued-adding features.
  • Represent L&W and the Commercial Team within the wider Online Gambling industry with authority, know-how, and professionalism at all times.

Qualifications

Education: Bachelor's degree in Commerce, Business Administration or equivalent relevant experience

Required experience:

  • A minimum of 9 years of experience as an account/commercial manager or director across any relevant online (digital) industry and sector
  • A minimum of 6 years of experience within a technology/digital business with a passion for the online gaming industry
  • Experience supporting key accounts and a proven track record in growing an existing business portfolio, and achieving and exceeding established revenue targets
  • A record of developing strong working relationships with executives, peers, and associates

Knowledge, Skills, & Abilities:

  • Excellent communication skills
  • Ability to work independently and possess strong organizational and time management skills
  • Proven competence in negotiating. A great deal of experience managing B2B clients and working under contractually agreed commercial terms
  • Tech savvy, customer service oriented, professional, resourceful, patient and tactful in handling customer inquiries and negotiations
  • Enthusiasm, leadership, and a strong work ethic necessary to succeed in a dynamic, fast-moving and results-oriented environment
  • Proficient in MS Office (Word, Excel and PowerPoint).
  • Experience drafting proposals and presenting to clients is ideal

Additional Information

Why would you enjoy working with us at Light & Wonder?

  • Competitive benefits, an open and supportive environment as well as a modern and exciting workplace
  • The opportunity to interact with global teams on a regular basis
  • Tangible and genuine development - at Light & Wonder, you can take your career where you want it to go

And if that's not enough; you will get to enjoy a stunning work location and flexible working practices whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.

#LI-JW1

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