Collections Analyst

1 month ago

Andover, Massachusetts, United States Straumann Full time

#ChangeMakers


Ready to make an impact?

We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.

We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution – we do things differently than others

We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful "can-do" attitude.

#WeChangeDentistry every day. Be part of it.

Position Summary

The Collections Analyst is responsible for monitoring, reporting, and managing collection activities for a portfolio of accounts. This includes overseeing internal financing applications, payment plans, and external financing partners such as DLL and Marlin. The role involves collaborating with internal management to recommend and monitor goals and performance measures, ensuring alignment with Straumann USA LLC's financial objectives.

Job Responsibilities

This position is responsible for, but not limited to, the following:

  • Manage an assigned portfolio of 1000 or more accounts.
  • Make daily collection calls, account adjustments, customer deductions, small balance write-offs, customer reconciliations and processing of customer refunds.
  • Run and analyze weekly aging for past due accounts; research root cause of issues that delay payments.
  • Partner with sales team, and customer service to resolve order to cash customer disputes.
  • Successfully negotiate and process payment plans within defined approval matrix.
  • Provide weekly accounts receivable delinquency updates to a shared drive; participate as requested in management weekly conference calls with Sr. AR Manager, Director of Accounting, CFO, and Sr. Sales Leadership.
  • Review daily credit holds in SAP; ensure timely release of held orders after review of customer payment history, discussion with customer, and review of Dun & Bradstreet or other 3rd party industry report.
  • Set & maintain customer credit limits through financial analysis & credit research including but not limited to past payment performance, credit reports, industry analysis and risk assessment.
  • Review clearing and process of all credits on accounts.
  • Regular hours are 9:00 AM to 6:00 PM, with up to four days per month from 10:00 AM to 7:00 PM

Minimum Qualifications:

  • Associates Degree in Accounting, Finance, Business or related discipline
  • 2+ years of Accounts Receivable experience

Preferred Qualifications:

  • Bachelors Degree
  • Experience with SAP AR/Collection functions
  • Experience with High Radius
  • Basic knowledge of Excel & MS Windows
  • Excellent communication skills, listening, and problem solving

Additional Information:

Whether you're looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals.

  • Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units).
  • A 401(K) plan to help you plan for your future with an employer match
  • Great health, dental and vision insurance packages to fit your needs to ensure you're happy and healthy. Straumann contributes a healthy portion towards employees' premium.
  • Generous PTO allowance - plenty of time to recharge those batteries

Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this.

Videos To Watch

  • Program Management Associate

    1 week ago

    Andover, Massachusetts, United States Department Of The Treasury Full time

    OverviewThis position is part of the Department of the Treasury, focusing on the essential functions of the Taxpayer Services Division. The role is designed for individuals who are interested in contributing to the integrity and compliance of taxpayer services.EligibilityThis opportunity is available to:Career transition candidates (CTAP, ICTAP, RPL)Current...

  • ABA Therapist

    5 days ago

    Andover, Massachusetts, United States Apex Behavioral Consulting LLC Full time

    Position OverviewAre you passionate about supporting children in their development and helping them achieve their goals?APEX Behavioral Consulting LLC is seeking dedicated ABA Therapists or Behavior Technicians (BT) to assist children and adolescents diagnosed with Autism and related conditions. In this role, you will play a crucial part in fostering growth...

  • Autism Support Educational Aide

    1 week ago

    Andover, Massachusetts, United States Town of Andover, NA Full time

    Location: Andover, MA Job Type: Full Time School Year Department: Shawsheen School FTE: 1.0 Minimum Hours per Week: 35 OverviewThe BRIDGE program is a specialized initiative designed to provide comprehensive support for students on the Autism Spectrum, utilizing the principles of Applied Behavior Analysis. This program includes a dedicated special education...

  • Board Certified Behavior Analyst

    3 weeks ago

    Andover, United States Kaleidoscope ABA Full time

    BCBA Delta-T Group connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. With over 35 years in business, we have built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities. One of our clients is...

  • Board Certified Behavior Analyst

    2 weeks ago

    Andover, United States Kaleidoscope ABA Full time

    BCBA.Delta-T Group connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. With over 35 years in business, we have built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities.One of our clients is seeking...

  • Behavior Technician

    3 weeks ago

    Andover, United States Northeast Family Services Full time

    Job DescriptionJob DescriptionNortheast Family Services is seeking a Behavior Technician to join our growing team!FFS - Fee For Service PositionThe Behavior Technician will be responsible for the implementation of clients’ behavior support plans to decrease problematic behavior and provision of ABA-based instruction to promote development of new skills, at...

  • RBT Opening

    1 month ago

    North Andover, United States Bridgeline Staffing Full time

    Job Post: Registered Behavior Technician (RBT) - Andover, MA School District Are you a passionate and dedicated Registered Behavior Technician (RBT) looking for a great opportunity to make a positive impact on the lives of students? Bridgeline Staffing invites you to join our team and be part of an exceptional educational team in the Andover, MA school...

  • RBT Opening

    3 months ago

    North Andover, United States Bridgeline Staffing Full time

    Job DescriptionJob DescriptionJob Post: Registered Behavior Technician (RBT) - Andover, MA School DistrictAre you a passionate and dedicated Registered Behavior Technician (RBT) looking for a great opportunity to make a positive impact on the lives of students? Bridgeline Staffing invites you to join our team and be part of an exceptional educational team in...

  • Principal Linux System Administrator

    2 weeks ago

    Andover, United States Raytheon Technologies Full time

    Date Posted: 2024-08-27 Country: United States of America Location: MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA Position Role Type: Onsite Principal System Administrator- Andover, MA- must have active secret clearance!- 100% on site! About US: At Raytheon, the foundation of everything we do is rooted in our values...

  • Principal Linux System Administrator

    2 days ago

    Andover, United States Raytheon Full time

    Date Posted: 2024-08-27 Country: United States of America Location: MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA Position Role Type: Onsite Principal System Administrator- Andover, MA- must have active secret clearance!- 100% on site! About US: At Raytheon, the foundation of everything we do is rooted in our values...

  • Principal Linux System Administrator

    2 weeks ago

    Andover, MA, United States Raytheon Careers Full time

    *Date Posted:* 2024-08-27*Country:* United States of America*Location:* MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA*Position Role Type:* OnsitePrincipal System Administrator- Andover, MA- must have active secret clearance!- 100% on site! *About US*: At Raytheon, the foundation of everything we do is rooted in our...