Student Financial Services

2 months ago

Charlotte, North Carolina, United States nicolet area technical college Full time

At Nicolet College, our mission is to transform lives and enrich communities, and we see change as an opportunity to transform even more lives and to serve our communities even better. Are you interested in providing excellent customer service and a variety of student financial and accounting functions? If so, we can't wait to meet you

Under the direct supervision of the Manager of Business Services, the Student Financial Services & Accounting Specialist performs the daily operations of the College Cashier's Office which includes student tuition processing, organizational (third party) billing, student financial aid disbursement, student payment plans, collections, accounts receivable, and reconciliations of student financial activities to the general ledger, as well as a variety of other Business Office related duties.The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Student Financial

  • Perform daily Cashier's Office operations, including collecting student fees and accounts receivable, government agency, third party vendor, and internal agency deposits. Perform bi-weekly cash drawer deposits and monthly safe cash audits.
  • Utilize the Tax Refund Intercept Program (TRIP) to maximize collection efforts, provide documentation of debts and resolve collection disputes.
  • Assist the Registrar with out-of-state tuition waivers and to resolve Client Reporting issues.
  • Process yearly 1098-T's (Tuition Payment Statements).
  • Independently verify and process eligible student refund payments weekly.
  • Responsible for administration of student accounts within the ERP including payment processing, student account holds, payment plans and all adjustments.
  • Coordinate the college's collection activities for student accounts and agency accounts receivable.

Accounting Duties

  • Perform monthly bank reconciliations under the oversight of the Senior Accountant.
  • Process college's accounts receivable, entries, invoicing, third party billing; monitoring aging report and write offs.
  • Process unclaimed property for multi-state jurisdictions.
  • Prepare journal entries for all agency receipts and departmental deposits and bank statement items (interest/fees).
  • Prepare daily bank deposits and reconcile credit card payments through merchant interface.

Knowledge, Skills, and Abilities:

  • Knowledge of the Wisconsin Technical College System Board Fund Accounting System.
  • Knowledge of office practices and procedures including Excel, Word, and other software programs; bookkeeping and accounting principles; IT systems; and applicable rules and regulations concerning student financial aid.
  • Maintain internal control procedures and safeguard college resources in accordance with policy and regulations.
  • Communicate effectively orally and in writing; and interact effectively with employees, students, funding agencies, and the general public.
  • Ability to work independently; prepare and complete accurate reports; and meet a variety of deadlines.
  • Demonstrate ethical conduct in all aspects of the work environment.
  • Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers, including the ability to deal with potentially escalating situations and remain calm.
  • Ability to work through frequent interruptions and work under pressure.
  • Work effectively in a team environment.
  • Ability to maintain confidentiality and professionalism.
  • Excellent organizational and problem-solving skills.
Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must demonstrate strong attention to detail and must be able to perform complex tasks without error.
  • While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports, and files.
  • The employee will be constantly required to sit, talk, hear, and type/write.
  • The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms.
  • The employee must occasionally bend or squat and lift and/or push up to 25 pounds of general office items.
  • Specific vision abilities required by this job include close, far, and field of vision.
  • This position requires regular and punctual employee presence.

.Required Qualifications:

  • Associate's degree in accounting or business-related field.
  • Two years working in an office setting, performing office tasks.
  • Two years of customer service experience.
Preferred Qualifications
  • Bachelor's degree in accounting or business-related field.
  • Three years of office experience involving accounts receivable, ledger work, and/or accounting related fields.
  • Experience working in higher education.
Compensation

Typical starting wage for this position is $ per hour, depending on qualifications. Includes a comprehensive benefits package.

Application Procedure

Apply at Attach a cover letter addressing how your background and experience are consistent with the required and preferred qualifications of the position, a current resume, and unofficial college transcripts. Applications received by 4 p.m. on Friday August 2nd will receive full consideration. The position will remain open until filled.

Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.

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