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Housekeeper

4 months ago

Quantico, Virginia, United States Department Of The Navy Full time
Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.



Duties

Summary of Duties

Incumbent performs a wide range of cleaning tasks using industrial type equipment in an assigned block of occupant quarters and common areas and provides numerous types of customer service. These will include but not be limited to the following: In quarters, cleaning will include making beds and changing linen, cleaning bathrooms including toilets, floor showers and tubs; wash basins, mirrors and walls, dusting, sweeping, vacuuming, mopping, cleaning ash trays, emptying trash cans, and other related duties as assigned. Required to wax and polish hardwood furniture; clean lacquer furniture; and shampoo upholstered furniture in rooms and common areas. Kitchen area, cleaning includes; cleaning the refrigerator, to include defrosting, cleaning stoves, microwaves, washing dishes (pots, pans, glasses, etc.), range hood, wiping down cabinets, stocking amenities, separate trash (example: following the state law on proper disposal of aluminum cans/paper), and empty irons. Common area duties will include cleaning public toilets, sweeping, mopping, waxing and buffing, or vacuuming all hallways, lounges, lobbies, stairways, and common kitchen. Will be required to empty large trash cans (weighing up to 40 lbs) from public areas and take trash to the dumpster containers located as much as 300 feet from the building; quarterly shampooing of carpets and cleaning windows inside and out. Incumbent also takes inventory of the furnishings daily, replaces light bulbs as needed in table/floor lamps, and reports all maintenance discrepancies to supervisor. Required to read housekeeping checkout reports to determine daily workload. Strong cleaning solutions and ladders are used in performing the above duties. Will maintain the stock level of consumable janitorial supplies by ordering needed replacements at the proper time from the central supply office, or supervisor. Responsible for inventorying, ordering and stocking amenities in assigned rooms on a daily basis. Responsible for inspecting assigned guestrooms for completeness upon checkout of guests. Responsible for daily room inventory. Responsible for reporting all missing, damaged or destroyed property immediately to supervisor. Turns in all lost property found on premises to office.Will perform miscellaneous duties to include reporting unauthorized visitors or other suspicious incidents to supervisor, assisting with working parties, moving heavy items of furniture and supplies/ equipment, making adjustments and minor repairs on the industrial type equipment used. Required to meet and deal with guest effectively including protocol personnel and high echelon clientele and foreign officers. Will provide additional service when requested or refer guest to the appropriate department. The incumbent will remain in assigned work area during normal working hours. Must have a valid driver¿s license to operate company vehicles to be transported from one work place to another.Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Uses required safety equipment, and observes safe work procedures. May be assigned to any Lodging Division facility on a temporary or permanent basis as needed. May be required to work a fluctuating work schedule to complete the mission to include nights, weekends, and holidays. Performs other related duties as assigned.