Implementation Administrator

3 weeks ago


Kirkland, Washington, United States The Cigna Group Full time

Implementation Administrator – Verity Solutions


Job Description Summery

Administers the installation of assigned accounts, including, but not limited to: structure and billing set up, eligibility collection, data base loading, ID cards, preparation of plan materials such as administrative documents and customer education materials. Provides support to assigned accounts by responding to inquiries or resolving complex issues using independent judgment and discretion. May act as a Technical Coach, providing desk-level coaching and identifying opportunities aimed at improving overall operational performance. Completes day-to-day Account Installation tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.

Job Objective:

Responsible for role modeling and executing all aspects of project leadership, planning, and execution to onboard Software as a service (SaaS) projects for new and existing customers. Serves as the subject matter expert in the implementation process for all V340B products and features. Mentors others on the team to promote department standards including ongoing education and consistency of execution for a superior customer experience.

Duties and Responsibilities:

  • Drive and manage multiple, assigned implementation projects from initial customer engagement through planning, execution, and launch phases - managing all key steps and stakeholders of each project.
  • Serve as the senior subject matter expert for both customers and team members.
  • Review, analyze, and repair data from a variety of data sources in support of new Verity Solutions v340B.
  • Develop initial operations relationship with customers to understand their 3408 program, pain points and other pertinent data to develop clear success factors around their implementation.
  • Ensure a positive onboarding experience with Verity's software solutions including oversight to ensure accurate customer data extract set ups, wholesaler interactions, and configuration for software solutions.
  • Responsible for thorough training on software functions and key customer interactions to facilitate smooth and confident transition to 'live' project state and transition to account management as applicable.
  • Facilitate proactive, timely, and comprehensive communication and demonstrations with customers and all Verity stakeholders key to the critical path success of a project implementation.
  • Assist with training of new team members
  • Assist with maintaining department documentation and education tools
  • Serve as a professional and courteous face of Verity Solutions through phone, email, webinar or in-person interactions.
  • Diligent in daily use of project management tools including Sales Force, Excel, etc. to allow for visible transparency in project status.
  • Follow project and procedural workflows, while regularly evaluating current processes and procedures and contribute to improvement of workflows based on learnings and current business demands.
  • Supports and promotes the Verity Solutions values through positive interactions with both internal and external stakeholders on a regular basis
  • Attend to other implementation or cross-departmental initiatives as assigned.

Experience, Skills and Qualifications:

  • BA or BS in Business or related field or equivalent work experience.
  • 2+ years in a customer-facing cloud-based software technology implementation or project management role; strong knowledge in 340B or pharmacy operations.
  • Ability to have flexibility in dealing with workday emergencies and attend to critical customer issues both in and out of the corporate office.
  • Demonstrated ability to maintain professional demeanor and confidentiality
  • Proven ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema.
  • Strong experience with MS Office; expert Excel capability a must.
  • Proven display of interest in customer and colleague success through sharing of knowledge, ideas, tips and experiences.
  • Proven ability to communicate verbally and in written form at a high level.
  • Able to prioritize tasks and accept working in a fast-paced environment without getting overwhelmed
  • Ability to multitask and manage multiple discreet implementation projects at the same time.
  • Visible enthusiasm for on-going learning and research of the 340B program and associated legislation or compliance.
  • Role models a passion for working with customers, proactive problem-solving and troubleshooting, and embodying a culture to exceed expectations.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 83, ,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.



  • Kirkland, Washington, United States The Cigna Group Full time

    The job profile for this position is IT Project Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see...


  • Kirkland, Washington, United States The Cigna Group Full time

    The job profile for this position is IT Project Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see...


  • Kirkland, Washington, United States AtkinsRéalis Full time

    Job DescriptionWhy join us? It's an exciting time at AtkinsRéalis We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees, feel this purpose every day. AtkinsRéalis is proud of our company culture that promotes, diversity,...


  • Kirkland, Washington, United States AtkinsRéalis Full time

    Job DescriptionWhy join us? It's an exciting time at AtkinsRéalis We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees, feel this purpose every day. AtkinsRéalis is proud of our company culture that promotes, diversity,...


  • Kirkland, Washington, United States Evergreen Academy Full time

    Montessori Preschool Office Administrator Evergreen Academy (#1506), th Ave NE, Kirkland, Washington, United States of America Req #6516 Friday, June 21, 2024 Spring Education Group's Early Childhood Education Division includes nearly 150 schools offering services from infant care through Pre-K/K programs, as well as summer camp and after-school...


  • Kirkland, Washington, United States Crox Consulting Inc Full time

    Job DescriptionJob DescriptionDeployment and Support:Deploy, configure, and test MS-owned devices; collaborate on partner device support. Perform daily checks to ensure equipment readiness and reset. Report on operational health of onsite environments. Provide technical support during MS customer engagements. Implement and support Content Management Systems...


  • Kirkland, Washington, United States Eden Health Full time

    Eden Hospice is hiring a Contracted Medical Director who will provide overall management of medical care of Agency patients and make sure the provision of Hospice services reflects Eden's philosophy and standards. The Medical Director works to establish relationships with the medical community in order to increase awareness and provide education about...

  • Home Health Care LPN

    2 weeks ago


    Kirkland, Washington, United States EvergreenHealth Full time $30 - $49

    63 per hour Some positions also offer additional premiums based on shift, certifications or degrees. Awarded Employer of the Year 2022 from the Hospice and Palliative Nurses Association (HPNA) EvergreenHealth Hospice is proud to provide the highest quality of life possible for our patients.To learn more and hear from our staff click here: Join...

  • Program Assistant

    4 weeks ago


    Kirkland, Washington, United States City of Kirkland Full time

    Job Summary The City of Kirkland is happy to announce the recruitment of the Program Assistant position assigned to the Kirkland Teen Union Building (KTUB). At KTUB, which will re-open in September 2024 as a comprehensive teen center, youth will be able to access after-school drop-in activities, on-site behavioral health services provided by Youth Eastside...


  • Kirkland, Washington, United States Friends of Youth Full time

    The Manager of Shelter Services develops, implements, and oversees the appropriate delivery of services to youth and young adults who are homeless or at risk for homelessness. They ensure services are efficient and effective in contacting and stabilizing youth and young adults.The Manager of Shelter Services ensure clients' needs are met with the fewest...

  • Civil

    2 weeks ago


    Kirkland, Washington, United States D.R. Horton Full time

    D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers...

  • Civil

    2 weeks ago


    Kirkland, Washington, United States D.R. Horton Full time

    *D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers...


  • Kirkland, Washington, United States Friends of Youth Full time

    The Family Support Coordinator supports the coordination and delivery of home-based parenting education services in Health Start. They are responsible for managing and screening referrals, determining eligibility for services, and ensuring the delivery of high-quality support to families enrolled in Healthy Start.The Family Support Coordinator plays a key...

  • LPN Hospice Home Care

    2 weeks ago


    Kirkland, Washington, United States EvergreenHealth Full time $30 - $49

    Wage Range: $ $48.63 per hour Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some...


  • Kirkland, Washington, United States The Cigna Group Full time

    Please note, candidates must be local to the Kirkland, WA office.Verity Solutions, a Cigna Company, is an award-winning leader in software and services developed for administration of the federal 340B drug pricing program. Our mission is to simplify the complex process of maintaining 340B program compliance resulting in critical 340B cost savings for our...


  • Kirkland, Washington, United States The Cigna Group Full time

    The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see...


  • Kirkland, Washington, United States The Cigna Group Full time

    The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see...


  • Kirkland, Washington, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Kirkland, United States The Cigna Group Full time

    Implementation Administrator – Verity Solutions*Currently hiring for 2 positions*1. Contract Pharmacy Implementation Administrator Preferred Experience in:Retail pharmacy Health industry EMR Project Management 340b Third Party Administrator2. Split Billing Implementation Administrator Preferred Experience in:Working in a Hospital Inventory Management...


  • Kirkland, United States The Cigna Group Full time

    Implementation Administrator – Verity SolutionsJob Description SummeryAdministers the installation of assigned accounts, including, but not limited to: structure and billing set up, eligibility collection, data base loading, ID cards, preparation of plan materials such as administrative documents and customer education materials. Provides support to...


  • Kirkland, United States The Cigna Group Full time

    Implementation Administrator – Verity SolutionsJob Description SummeryAdministers the installation of assigned accounts, including, but not limited to: structure and billing set up, eligibility collection, data base loading, ID cards, preparation of plan materials such as administrative documents and customer education materials. Provides support to...

  • CPA Firm Administrator

    2 months ago


    Kirkland, United States JB Consulting Systems Full time

    Job DescriptionJob DescriptionWe are seeking a CPA Firm Administrator to join VWC in Kirkland, WA. As the Firm Administrator, you will be responsible for the organized and efficient day-to-day operations of the firm which includes planning, organizing, directing, and controlling the firm and for implementation of firm policies. This position is FT/Mon-Fri...


  • Kirkland, United States JB Consulting Systems Full time

    Job DescriptionJob DescriptionWe are seeking a CPA Firm Administrator to join VWC in Kirkland, WA. As the Firm Administrator, you will be responsible for the organized and efficient day-to-day operations of the firm which includes planning, organizing, directing, and controlling the firm and for implementation of firm policies. This position is FT/Mon-Fri...

  • CPA Firm Administrator

    2 months ago


    Kirkland, United States JB Consulting Systems Full time

    Job DescriptionJob DescriptionSalary: $100-$150K DOEWe are seeking a CPA Firm Administrator to join VWC in Kirkland, WA. As the Firm Administrator, you will be responsible for the organized and efficient day-to-day operations of the firm which includes planning, organizing, directing, and controlling the firm and for implementation of firm policies. This...


  • Kirkland, United States JB Consulting Systems Full time

    Job DescriptionJob DescriptionSalary: $100-$150K DOEWe are seeking a CPA Firm Administrator to join VWC in Kirkland, WA. As the Firm Administrator, you will be responsible for the organized and efficient day-to-day operations of the firm which includes planning, organizing, directing, and controlling the firm and for implementation of firm policies. This...


  • Kirkland, United States Crox Consulting Inc Full time

    Job DescriptionJob DescriptionDeployment and Support: Deploy, configure, and test MS-owned devices; collaborate on partner device support. Perform daily checks to ensure equipment readiness and reset. Report on operational health of onsite environments. Provide technical support during MS customer engagements. Implement and support Content Management Systems...


  • Kirkland, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of...


  • Kirkland, United States Eden Health Full time

    Eden Hospice is hiring a Contracted Medical Director who will provide overall management of medical care of Agency patients and make sure the provision of Hospice services reflects Eden's philosophy and standards. The Medical Director works to establish relationships with the medical community in order to increase awareness and provide education about...


  • Kirkland, United States Eden Health Full time

    Eden Hospice is hiring a Contracted Medical Director who will provide overall management of medical care of Agency patients and make sure the provision of Hospice services reflects Eden's philosophy and standards. The Medical Director works to establish relationships with the medical community in order to increase awareness and provide education about...


  • Kirkland, United States Connections, Inc Full time

    Overview We're not just behavioral health people-we're crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves...


  • Kirkland, United States Connections, Inc Full time

    Overview We're not just behavioral health people-we're crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves...


  • Kirkland, United States CrowdStrike Full time

    CrowdStrike, Inc. Full time R19049 About the Role: The CrowdStrike IT Collaborative Applications team is seeking a Senior Automation Systems Engineer. This role involves extensive experience in researching, configuring, and deploying automation systems, scripts, and models within SaaS and on-premises systems/products in an enterprise environment. The...

  • Azure Architect

    3 days ago


    Kirkland, United States Jump Human Capital Full time

    Azure Architect Our client is currently seeking an Azure Architect. This is a growing company and the position can be either full-time or contract. If full-time, this position provides full medical, dental vision, etc. THIS IS A HYBRID POSITION-Will require, depending on current projects 1-4 days in office but only when needed. The team is growing and...

  • Azure Architect

    4 days ago


    Kirkland, United States Jump Human Capital Full time

    Azure ArchitectOur client is currently seeking an Azure Architect. This is a growing company and the position can be either full-time or contract. If full-time, this position provides full medical, dental vision, etc.THIS IS A HYBRID POSITION-Will require, depending on current projects 1-4 days in office but only when needed.The team is growing and it's a...

  • Azure Architect

    5 days ago


    Kirkland, United States Jump Human Capital Full time

    Azure ArchitectOur client is currently seeking an Azure Architect. This is a growing company and the position can be either full-time or contract. If full-time, this position provides full medical, dental vision, etc.THIS IS A HYBRID POSITION-Will require, depending on current projects 1-4 days in office but only when needed.The team is growing and it's a...


  • Kirkland, United States Therapy Staff EDU Full time

    Therapy Staff EDU is seeking a local contract nurse RN School RN for a local contract nursing job in Kirkland, Washington.Job Description & RequirementsSpecialty: School RNDiscipline: RNStart Date: 07/31/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: Local ContractAequor, LLC is now hiring a full-time School Nurse RN for the...


  • Kirkland, United States Laurentide Controls Full time

    Come join the largest supplier of automation and reliability solutions in Eastern Canada. Discover what we can offer you and be the voice that cultivates innovative ideas To Help Industry Thrive. As a member of the Business Enablement team, you take pride in organizing business intelligence efforts to support the growth of the organization. You are the main...


  • Kirkland, United States NW Recruiting Partners Full time

    Job DescriptionJob DescriptionSuperintendent - Tenant Improvement Are you an experienced Superintendent looking for your next opportunity? Do you have experience in occupied office tenant improvement? If so, you may be the perfect fit for our client, a local general contracting firm with nearly 50 years in the industry. They offer a supportive team...