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Project Coordinator
2 months ago
Top 3 Requirements:
Time Management, Organization, Quality of work: HM is looking for candidates with Legal, QA, Documents background. And that have worked remote previously.
Remote/Onsite:
Remote
– Within 50 miles of PHX
Work Schedule:
M-F 9-5:30 (Flexible)
Training Schedule: 9:00 AM - 5:30 PM
Training:
On the Job
Pay Rate:
$21.00 P/HR
Position Summary
This position supports Project Managers in project execution in the Client Services department and ensures consistently superior client service standards in all client interactions.
Data Services, Product/Website Development, Print/Mail Services, Call Center, Disbursements, and Claims Operations.
Job Responsibilities
- Project Execution - Meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinate with the various operational teams) to deliver all project deliverables on time, within budget and at the highest quality standards
- Internal Collaboration - Responsible for working with internal operational groups throughout the projects' lifecycles and coordinating deliverables to meet project objectives.
- Client Communication - Respond to client communications timely and accurately; understand client needs and feedback, collaborate and consult with clients and/or support project management team in doing so; follow up and communicate client's needs internally.
- Reporting & Documentation – Provide project reporting, perform analysis of reporting to ensure quality and contextualize results for client, draft project telephone scripts and website text, assist in development of business rules.
Towards this goal, the Project Coordinators will work with the Project Managers in Client Services as well as other operational departments to continually enhance service quality standards to meet and/or exceed client expectations.
This position is responsible for fostering a team environment and building cooperation between client services team members, and other departments to provide the highest quality service standards.
A critical component of the job is to manage and resolve complex tasks.Job Qualifications and Requirements
- 1+ year work experience with direct client/customer contact in a professional environment
- Excellent verbal and written communication skills with a professional, calm demeanor
- Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment
- Bachelor's Degree or other relevant industry experience is preferred
- Experience with MS Office Suite, specifically Word, Excel, and Outlook
Work is fast paced with extensive contact with clients and colleagues. The industry we serve demands the highest level of confidentiality and professionalism in safeguarding client and project information.
Highly effective Project Coordinators thrive on being in an environment that rewards the following critical success factors:
Adaptability:
Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.
Analysis:
Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information, and identifying possible solutions.
Attention to Detail:
Appropriately completing all the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.
Creativity:
Being inventive, imaginative, and innovative.
Development of Others:
Providing the means for others to grow and develop personally and professionally within and across departments.
Energy:
Maintaining a fast, active pace in the normal course of a day.
Flexibility:
Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.
Integrity:
Strict adherence to job-related standards, values, or norms.
Learning Ability:
Understanding and applying new information.
- Listening. Hearing and comprehending verbal messages and confirming back what you hear.
Team Player:
Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities.
Verbal & Written Communication:
Effective oral, written, and nonverbal expression without preparation.
Pay Details: $21.00 per year
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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