Senior Solution Engineer

1 month ago


Other US Location Flexera Full time

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology BlueprintTM in hybrid environments—from on-premises to SaaS to containers to cloud.

We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at

The Product

Flexera One simplifies your hybrid IT by providing a comprehensive view of your technology landscape, from on-premises to SaaS to the cloud. Our solutions can optimize your technology investments, reduce costs, and mitigate risks, ultimately freeing up resources for innovation. We also offer insights into software, SaaS, and cloud-product usage to facilitate vendor negotiations and renewals with companies like Microsoft and Oracle. By incorporating hybrid ITAM and FinOps disciplines, you can strategize to lower costs with service providers such as AWS, Google, Salesforce, Workday, and ServiceNow.

The Role

The Solution Success Manager leverages extensive industry experience and a proven track record in leading complex projects to deliver significant business outcomes. As the primary account owner for enterprise-level customers deploying multiple Flexera solutions—from Cloud to On-Premises—you will proactively manage their portfolio. This involves engaging in value-driven conversations aligned with their business objectives throughout the entire customer lifecycle.

Our ideal candidate excels in project management, demonstrating exceptional organizational skills and a talent for influencing stakeholders. They possess the ability to seamlessly communicate across technical and executive levels, effectively align resources, and connect strategic dots. Above all, they prioritize customer satisfaction while driving Flexera's business objectives forward.

Responsibilities:

  • Help our top, strategic customers realize quantifiable value, renew their contracts and become a reference
  • Identify the potential risk of churn and develop strategies to mitigate
  • Identify expansion opportunities (upsell and cross-sell) for Sales to develop
  • Act as the account owner to ensure renewal and expansion in coordination with all Flexera functions and departments
  • Maximize adoption of Flexera's products and manage customer escalations (technical and business)
  • Identify stakeholders at the account and establish relationships
  • Proactively drive new value conversations
  • Keep the customer informed of relevant news from Flexera (product releases, capabilities, vision, M&A, best practices)
  • Own an enablement and development plan for Customer Success
  • Lead cross-functional projects of continuous improvement for the company

Qualifications:

  • You will come from a software asset management, customer success and/or consulting background most likely working for a software vendor, partner, or a software division of a large multinational IT company that has adopted insights or a value-based approach to selling.
  • Your domain expertise will include some or all of the following: Data normalization for IT Asset Management, Software license optimization, Enterprise application portals, Deep architecture and technology knowledge, Application lifecycle management, Cloud platform and solution knowledge, IT Service Management, or cybersecurity
  • Proven ability to maintain strong customer relationships and proactively grow them
  • Ability to work with cross-functional teams and facilitate communication between technical and commercial teams
  • Self-starter, independent thinker, active learner
  • Recognized and successful practitioner understanding of the business and language of IT Strong executive communication skills (persuasion, conflict resolution, conciseness, diplomacy, negotiation)
  • Comfortable leveraging CRM and CS software like Salesforce and Gainsight as tools of effectiveness
  • Successful project management experience with budget ownership

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.



We encourage candidates requiring accommodations to please let us know by emailing



  • Other US Location Flexjet Full time

    Company DescriptionTuvoli is a technology company that specializes in improving connectivity between companies in the business aviation industry. We offer innovative software solutions, financial technology services, and procurement solutions to meet the unique needs of our clients. Our software solutions provide tools for sourcing aircraft, managing sales...


  • Other US Location NVIDIA Full time

    We are seeking a Senior Software Engineer to help build and enhance content engineering tools for GeForce NOW at NVIDIA. If you're experienced with various front-end and native technologies, are a fast learner, and have a get-things-done mentality, we'd love to hear from youIn this role, you will play a significant role in crafting and guiding the future of...


  • Other US Location Trend Micro Full time

    Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...


  • Other US Location Rapid7 Full time

    Senior Security Solutions Engineer IIAs a Senior Sales Engineer II at Rapid7, you will partner closely with our Sales team as the technical point of contact to new and existing customers across all of Rapid7's award winning solutions. If you are comfortable going toe-to-toe in a technical discussion with engineers before shifting gears and having a business...


  • Other US Location Flexera Full time

    Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service....


  • Other US Location iRobot Full time

    IntroductionAs a Senior Software Engineer on our Floorcare Team you will have an important hand in developing the next generation of Robots that will live in millions of homes in the world. If you are a consumer centric pioneer who wants to build innovative Robot products, then we encourage you to apply or reach out to one of our recruiters on LinkedIn.What...


  • Other US Location NTT DATA Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAWe are seeking a...


  • Other US Location Eaton Full time

    Eaton's CTO Corporate Technology Office division is currently seeking a Senior Engineering Specialist. This position offers a HYBRID work schedule. The position will be located at our Eaton Southfield Michigan location. Relocation assistance will be provided.The expected annual salary range for this role is $ $ a year.Please note the salary information shown...


  • Other US Location Expedia Group Full time

    If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the...

  • Senior Engineer

    1 month ago


    Other US Location Xcel Energy Full time

    Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.Position SummaryApplies extensive technical expertise and has full...

  • Senior Sales Engineer

    2 months ago


    Other US Location Arctic Wolf Full time

    Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry-cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.Our mission is simple: End Cyber Risk. We're looking for an in...


  • Other US Location Barings Full time

    At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.We thank...


  • Other US Location Gen Full time

    About Gen:Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500...


  • Other US Location NVIDIA Full time

    NVIDIA's invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern deep learning — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and...


  • Other US Location Experian Full time

    Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...


  • Other US Location Trimble Inc. Full time

    Your Title: Senior Frontend EngineerJob Location: Atlanta, Georgia Remote or East Coast US RemoteOur Business Segment: Trimble AECO (Architects, Engineers, Construction and Owners)Position OverviewWe are seeking an experienced Senior Frontend Engineer to join our team. If you are passionate about simplifying complex problems, love the React ecosystem, and...


  • Other US Location Index Exchange Full time

    We shaped the earliest forms of ad tech, and we're looking for the technical expertise to help shape its future. Our customers have unique problems that can only be solved at internet scale, and that's where the technical skills of our team make a real difference.Our exchange handles over 350 billion requests every day (for comparison Google serves an...


  • Other US Location Ascensus Full time

    At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage...


  • Other US Location GTT Full time

    About GTT:GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.We serve thousands...

  • Senior Data Engineer

    1 month ago


    Other US Location Provectus Full time

    Provectus helps companies adopt AI to transform how they operate, compete, and drive value. Our company specializes in AI and ML technologies, cloud services, and data engineering, and we take pride in our ability to innovate and push the boundaries of what's possible.We are looking for a Senior Data Engineer to join our team. The ideal candidate should have...