Service Logistics Supervisor
2 weeks ago
Primary Function of Position: This role oversees material movement, storage, tracking, and shipment for field service. It includes Domestic and International orders.
Roles & Responsibilities:
- Hire, train, develop, and motivate direct reports to follow procedures, dept. Goals and productivity requirements.
- Evaluate and give yearly feedback to employees to ensure they meet performance standards through coaching and mentoring.
- Implement Short-Term Problem Containment and Long-Term Corrective Action for Missed Shipments and Delayed Receipts.
- Create process flows to provide a better understanding of the requirements.
- Examine and correct Shipping issues related to Service Distribution Centers and Forward Stocking Locations.
- Provide detailed root cause analysis and update KPIs and metrics.
- Provide vision and direction to the workgroup and drive training to Lean Material flow practices.
- Ensure that company procedures, including SOX and FDA requirements, are followed and adhered to.
- Drive continuous improvement of current processes and work closely with internal and external stakeholders to optimize the value stream opportunities.
- Optimize department efficiencies through capacity studies and examination of workloads.
- Responsible for the development of reports providing reliable information about status of planned goals, projects and tasks.
- Participate on cross-functional teams to drive department needs and continuous improvements.
- Reviews and reports monthly operational expenses related to shipment cost, storage cost or any other Logistics related expenses
- Responsible for inventory accuracy in designated storage locations.
- Maintain department operating procedures (DOPs) and work instructions. Perform other projects or duties that may be assigned
- Able to provide backup to Manager(s) during their absence
- Maintain an excellent attendance record
- Perform other projects and duties as assigned
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