Computer Assistant

Found in: beBee jobs US - 1 week ago


Lame Deer, Montana, United States Department Of Health And Human Services Full time
Summary

This position provides support to end users, either remotely or in person, on how to use hardware/software effectively & how to maintain a personal computer.



Duties
  • Serves as initial contact for customer problems. Resolve more difficult problems with the assistance of more senior IT Specialists.
  • Diagnose and resolve routine problems with applications, operating systems, and equipment.
  • Maintain problem tracking and resolution databases.
  • Provide daily security of the physical and automated IT infrastructure.
  • Process requests for systems access, issues, and resets passwords, maintains records of access.

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