Patient Access Rep Lead
1 month ago
Job Description:
- Responsible for complete and accurate pre-registration and registration of various patient types.
- Efficiently registers patients, capturing and verifying all required information.
- Assigns appropriate Guarantor for each patient.
- Verifies insurance eligibility and benefit information.
- Collects financial obligations from patients and provides financial counseling.
- Reconciles and performs end of day cashier duties.
- Works with internal staff and third party payers to obtain necessary information.
- Provides professional and courteous customer service.
- Meets quality and productivity standards.
- Performs other duties as assigned.
Minimum Education/Work Experience:
- High school graduate or equivalent.
- 1-2 years previous healthcare experience.
- Familiar with medical terminology.
- Strong customer service experience.
Knowledge/Skills/Abilities:
- Ability to handle high-stress environment.
- Ability to communicate effectively in English.
- Ability to multi-task and pay attention to detail.
- Basic math skills and ability to count money.
- Knowledge of basic computer functions and Microsoft Office applications.
- Ability to work autonomously and as a team.
- Strong critical thinking and problem-solving skills.
Preferred Qualifications:
- Post-secondary education in a related field.
- Bilingual.
Company Information:
Ridgeview Medical Center is committed to providing high-quality healthcare services to the community while prioritizing patient care and satisfaction.
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