Patient Access Rep Lead

1 month ago


Waconia, Minnesota, United States Ridgeview Medical Center Full time

Job Description:

  • Responsible for complete and accurate pre-registration and registration of various patient types.
  • Efficiently registers patients, capturing and verifying all required information.
  • Assigns appropriate Guarantor for each patient.
  • Verifies insurance eligibility and benefit information.
  • Collects financial obligations from patients and provides financial counseling.
  • Reconciles and performs end of day cashier duties.
  • Works with internal staff and third party payers to obtain necessary information.
  • Provides professional and courteous customer service.
  • Meets quality and productivity standards.
  • Performs other duties as assigned.

Minimum Education/Work Experience:

  • High school graduate or equivalent.
  • 1-2 years previous healthcare experience.
  • Familiar with medical terminology.
  • Strong customer service experience.

Knowledge/Skills/Abilities:

  • Ability to handle high-stress environment.
  • Ability to communicate effectively in English.
  • Ability to multi-task and pay attention to detail.
  • Basic math skills and ability to count money.
  • Knowledge of basic computer functions and Microsoft Office applications.
  • Ability to work autonomously and as a team.
  • Strong critical thinking and problem-solving skills.

Preferred Qualifications:

  • Post-secondary education in a related field.
  • Bilingual.

Company Information:

Ridgeview Medical Center is committed to providing high-quality healthcare services to the community while prioritizing patient care and satisfaction.



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