Public Affairs Specialist

Found in: beBee jobs US - 2 weeks ago


Honolulu, Hawaii, United States Department Of Veterans Affairs Full time
Summary

The position serves as the Public Affairs Specialist (Congressional & Legislative Liaison) at the VAPIHCS, and reports to the Medical Director, and has overall responsibility for all executive level Congressional correspondence. The incumbent is responsible for establishing and maintaining effective relationships with Congressional offices, Veterans Service Officers, and other community stakeholder groups.



Duties

As the Public Affairs Specialist, you will:

  • Serve as the Congressional Liaison for the VAPIHCS and works with the facility leadership to respond to congressional complaints/inquiries/appeals on both clinical and administrative problems/issues brought to the Director by Veterans, members of the staff, state and local legislative and executive government officials, other Federal Agencies,

    and Congressional staff members which may require conflict mediation
  • Receive, review, assign, and track inquiries, prepare responses, and problem solve. All contacts received are entered into

    the Patient Advocate Tracking System - Replacement (PATS-R)
  • Serve as the central reception, dissemination, coordination, and monitor point for all correspondence and tasks from internal and external stakeholders. Correspondence and tasks may come from any number of sources including, but not limited to: White House, Congressional Offices/Staffers, state and local legislative and executive government officials, Veteran patients, and internal sources
  • Carry out specific studies and projects that assist the Medical Center to readily focus on agency level, program-level and managerial issues and decisions
  • Serve as the back-up VAPIHCS Public Affairs Officer. The Public Affairs Officer applies solid public relations, media and health administration skills to ensure that resources are utilized effectively and efficiently to market, provide information and promote VA's high-quality care that exceeds community and national standards and industry best practices.
  • Green Environmental Management System (GEMS) - All employees shall possess the knowledge and skills required to effectively implement the GEMS. Competency shall be monitored by the employee's ability to demonstrate through the implementation process that sufficient education and training has been provided
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday through Friday,

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Public Affairs Specialist/PD01768-O

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not Required

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