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Health & Benefits Consultant

3 months ago

Chicago, Illinois, United States Mercer Full time

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees — whether we're designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy. Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future. Our holistic view and deep expertise allow us to see client's current and future needs through a lens of innovation and impact and every idea and solution we offer. Mercer is the industry leader in helping companies create dynamic solutions that make a difference in the moments that matter.

Health & Benefits Consultant

What can you expect?

  • Ability to deliver impactful, innovative and cutting edge healthcare solutions to major organizations while touching the lives of all the individuals who work for them
  • Use your own intellect and industry experience to collaborate and challenge "out-of-box" thinking to some of the smartest people in the industry

What is in it for you?

  • We are the global leader in the human resources consulting
  • As part of Mercer, we offer top-notch benefits: multiple medical, dental, and vision plans with choices to fit all needs and budgets
  • In addition, Mercer offers other benefits and discounts on products and services, and more
  • We attract a diverse mix of talents from all over the world and our culture serves as a powerful reflection of this. We are a family of exceptionally talented colleagues who thrive on creativity, forward-thinking and giving back. We are a global workforce energized and united by a common purpose: making a difference in the moments that matter – for our clients, our communities and our world. Our people feel confident to succeed here because they can truly be themselves. We embrace, encourage and advance diversity –including diversity of background, experience, thought and opportunity
  • Colleague Resource Groups help ensure that all of our people feel a sense of connection and community throughout their career. We offer: African Heritage Resource Groups, Asian Colleague Resource Groups, Hispanic/Latino Resource Groups, LGBTQ+ Resource Groups, Rising Professionals Resource Groups, Veteran Groups, Women's Resource Groups, etc.

We will count on you to:

  • Perform the role of Project Manager to teams solving complex client issues to meet deadlines and exceed client expectations
  • Serve as day to day contact for a diverse group of clients
  • Support internal teams by orchestrating multiple work-streams, including specialty groups and other lines of business
  • Establish relationships with vendor and carrier contacts to serve clients in managing all benefits administrative functions including eligibility, claims, billing, plan implementation, contracts, changes, and amendments
  • Participate in setting strategic direction and delivering innovative solutions
  • Prepare reports for clients based on analysis of RFPs from insurance carriers and other vendors
  • Interpret data to identify trends and compare against client specific benchmarks and business objectives
  • Assist clients with establishing budgets and recommend plan options to achieve their financial goals
  • Enable clients to attract and retain key talent that drives their businesses

What you need to have:

  • BA/BS preferred
  • Minimum of 3 years of Health & Benefits experience preferably in a consulting environment
  • Ability to partner and lead teams to deliver project objectives; ability to work independently and on a team
  • Required to obtain and maintain appropriate licenses as required by state regulations and Mercer policies
  • Knowledge of MS Office Tools (Excel, PowerPoint)
  • Excellent interpersonal skills; strong oral and written communication skills
  • Ability to prioritize and handle multiple tasks in a demanding work environment

What makes you stand out:

  • Previous working experience with employee benefits in a consulting environment
  • Client facing
  • Advanced excel skills; V-look-up, pivot tables, macros

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy, and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.