We have other current jobs related to this field that you can find below

  • Guest Services Representative

    6 days ago

    Tacoma, Washington, United States McMenamins Full time

    Position Overview:The primary duty of the front desk personnel is to cater to the reservation and accommodation requirements of the guests.Key Responsibilities:As the initial and final point of contact for guests, the front desk team plays a crucial role in shaping the guest experience. Therefore, exceptional customer service skills are essential.Essential...

  • Guest Services Representative

    8 hours ago

    Tacoma, Washington, United States McMenamins Full time

    Position Overview:The primary duty of the front desk personnel is to cater to the reservation and accommodation requirements of our guests.First Impressions Matter:The front desk serves as the initial and final point of contact for overnight visitors with our establishment's staff. Therefore, it is essential to provide exceptional customer service and create...

  • Guest Service Manager

    2 months ago

    Tacoma, Washington, United States Courtyard Tacoma Downtown Full time

    Guest Service ManagerThe Courtyard by Marriott Tacoma Downtown is seeking a Guest Service Manager to join our team. The Guest Service Manager ensures a superior guest experience by efficiently managing front office operations while maximizing hotel profitability.About UsAt Hollander Hospitality, we align our people with their passion, providing award-winning...

  • Guest Services Coordinator

    6 days ago

    Tacoma, Washington, United States Motel 6 -- Tacoma Full time

    Job OverviewThe Guest Services Coordinator plays a pivotal role in managing the front desk operations and lobby area, ensuring that patrons receive exceptional service in alignment with Motel 6 Brand Standards.This position involves providing warm and attentive front desk assistance to guests, while ensuring that all financial transactions are handled...

  • Guest Services Coordinator

    11 hours ago

    Tacoma, Washington, United States McMenamins Full time

    Position Overview:The primary duty of the front desk personnel is to cater to the reservation and accommodation requirements of the guests.Key Responsibilities:The front desk serves as the initial and final point of contact for guests, making it essential to provide exceptional customer service. This role involves:Managing guest check-ins and check-outs...

  • Guest Services Coordinator

    10 hours ago

    Tacoma, Washington, United States McMenamins Full time

    Position Title: Hotel Reception SpecialistReports To: Hotel ManagementClassification: Hourly Non-ExemptWage Range: $18-$21/hrOverview:The role of the hotel reception specialist is pivotal in managing the reservation and accommodation needs of our guests. As the primary point of contact for visitors, exceptional customer service is paramount. Responsibilities...

  • Guest Services Coordinator

    5 days ago

    Tacoma, Washington, United States McMenamins Full time

    Position Title: Hotel Reception SpecialistReports To: Hotel ManagementClassification: Hourly Non-ExemptWage Range: $18-$21/hrOverview of Responsibilities:The primary function of the reception staff is to cater to the reservation and accommodation needs of our guests. The front desk serves as the initial and final point of contact for guests, making...

  • Guest Services Coordinator

    10 hours ago

    Tacoma, Washington, United States McMenamins Full time

    Position Title: Front Desk AgentReports To: Hotel ManagerFLSA Classification: Hourly Non-ExemptWage Range: $18-$21/hrThe responsibilities outlined below are intended to convey the general nature and level of work performed by individuals in this job classification. They are not to be interpreted as an exhaustive list of all duties, responsibilities, and...

  • Customer Service Representative

    2 days ago

    Tacoma, Washington, United States Planet Fitness - The Core Group Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Front Desk...

  • Guest Services Representative

    12 hours ago

    Tacoma, Washington, United States Metro Parks Tacoma Full time

    Salary: $22.19 Hourly Location: Tacoma, WA Job Type: Part-time, 29 hrs per week or less Job Number: CashFtNis2024 Department: Parks and Recreation Job OverviewJoin the dedicated team at Fort Nisqually Living History Museum, where our mission is to engage a diverse audience with the region's historical significance through preservation and educational...

  • Customer Service Representative

    12 hours ago

    Tacoma, Washington, United States IHG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at IHG Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesGuest Services: Greet and check-in guests, handle room...

  • Customer Service Representative

    10 hours ago

    Tacoma, Washington, United States Metro Parks Tacoma Full time

    Compensation and BenefitsThe starting salary for this position is $16.28 per hour, with a full hourly range of $22.19. This position offers a competitive compensation package, including benefits and opportunities for growth and development.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service...

  • Customer Service Representative

    5 days ago

    Tacoma, Washington, United States Metro Parks Tacoma Full time

    Salary Information The initial compensation for this role is set at $16.28 per hour, with a potential maximum hourly rate of $22.19.About Us At Fort Nisqually Living History Museum, we are dedicated to engaging a diverse audience through the preservation and interpretation of our region's history. Our mission is to provide an enriching experience that...

  • Financial Services Representative

    6 days ago

    Tacoma, Washington, United States Tapcocu Full time

    Member Service RepresentativeOverview and Purpose:TAPCO provides an extensive benefits package that includes health, dental, vision, life insurance, Employee Assistance Program (EAP), 401K with a generous match, and paid time off for vacations, illness, and holidays. Opportunities are available for both part-time and full-time roles.As a TAPCO Member Service...

  • Patient Services Representative

    6 days ago

    Tacoma, Washington, United States Proliance Surgeons Full time

    Company OverviewProliance Surgeons is a leading surgical practice in the United States, featuring a robust team of over 450 healthcare providers, including more than 200 board-certified physicians. Our extensive network spans over 100 care centers across Washington State.Our CommitmentAt Proliance, we embrace diversity and foster an inclusive environment. We...

  • Customer Service Representative

    6 days ago

    Tacoma, Washington, United States Coopers Auto Repair Specialists Full time

    Position Overview:At Coopers Auto Repair Specialists, we pride ourselves on being a leading automotive service provider, dedicated to delivering exceptional service to our valued customers.Recognized for excellence in customer satisfaction.Equipped with advanced technology and facilities.Multiple locations to serve our community.Access to comprehensive...

  • Patient Service Representative

    9 hours ago

    Tacoma, Washington, United States Olympic Sports & Spine Full time

    Job SummaryOlympic Sports & Spine is seeking a highly skilled Patient Service Representative - Float to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our patients and ensuring a seamless experience from initial contact to treatment.Key ResponsibilitiesProcess all activity related...

  • Customer Service Representative

    5 hours ago

    Tacoma, Washington, United States CommonSpirit Health Full time

    Position Overview:CommonSpirit Health is dedicated to providing exceptional patient care and fostering a supportive environment for our employees. As a part of our mission, we are seeking a dedicated individual to join our team as a Customer Service Representative in our call center. This role is essential in ensuring seamless communication between our...

  • Patient Service Representative

    2 days ago

    Tacoma, Washington, United States Olympic Sports & Spine Full time

    Job SummaryOlympic Sports & Spine is seeking a highly skilled Patient Service Representative - Float to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our patients and ensuring a seamless experience from initial contact to treatment.Key ResponsibilitiesProcess all activity related...

  • Restaurant Service Assistant

    10 hours ago

    Tacoma, Washington, United States The Melting Pot Full time

    Position Overview:As a vital member of our team at The Melting Pot, the Server Assistant plays a crucial role in enhancing the dining experience for our guests. Key Responsibilities:Foster and uphold excellent guest relations by ensuring a welcoming atmosphere.Adhere to the principle that 'every table is your station', ensuring attentive service to all...

Guest Service Representative

2 months ago

Tacoma, Washington, United States Courtyard Tacoma Downtown Full time
Guest Service RepresentativeThe Courtyard by Marriott Tacoma Downtown is seeking a Guest Service Representative to join our team. The Guest Service Representative provides outstanding guest service to arriving, departing and in-house guests by delivering accurate and timely information and services and maintaining a professional, friendly and helpful demeanor at all times.About UsAt Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.Status
  • Full-time & Part-time
Schedule
  • Variable schedule; Must be available weekends and holidays
Rate Of Pay
  • 19.40 to $20.45 per hour/DOE
Benefits And Perks
  • Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked
  • Paycheck Advancement Program
  • Hotel Travel Discounts
  • Supplemental Insurance
  • Employee Assistance Program
For eligible employees:
  • Insurance - Medical, Dental, Vision, Life and AD&D
  • 401(k) Plan with Employer Match
QualificationsKnowledge Of
  • Principals of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
  • Standard cash handling procedures.
Skills And Ability To
  • Actively listen and give full attention to guests, asking questions when necessary to find out how to best meet their needs.
  • Communicate effectively in the English language in writing using correct spelling, grammar and rules of composition and verbally by speaking clearly and concisely.
  • Add, subtract, multiply and divide quickly and accurately to handle money, give correct change, balance till and prepare cash drops.
  • Effectively use standard office equipment such as computers and related software, printers, photocopier, fax and multiple line telephone system
  • Meet attendance requirements with dependability and consistency.
  • Maintain a neat and clean appearance to meet hotel standards and represent the hotel positively
  • Manage one's time in order to meet productivity standards.
  • Multi-task and maintain composure and accuracy while handling frequent interruptions.
  • Able to attend First Aid/CPR and additional trainings as provided by employer.
Education And Experience
  • High school diploma or equivalent.
  • At least one year experience providing customer service directly to the public, hotel experience preferred.

Physical Requirements
Medium Work Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Position requires ability to stand behind front desk for up to 8 hours to assist guests, visual acuity to analyze written information and view computer terminal and ability to express and exchange information by means of the spoken word.

Must be able to grasp, see, crouch, lift, reach, finger, perform repetitive motions.Drug Free Workplace, Equal Opportunity, E Verify Employer

Source: Hospitality Online