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Technical Writer Intern

2 months ago

Remote, Oregon, United States Versapay Full time

About Versapay

For growing businesses that need to accomplish more with less, Versapay's Accounts Receivable Efficiency Suite simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI. Versapay integrates natively with top ERPs, while allowing businesses to collect with a self-serve payment portal and collaborate with customers and teammates to resolve what automation alone can't. Owned by Great Hill Partners, Versapay's employee base spans the U.S. and Canada with offices in Atlanta and Miami. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and $170B+ in payments volume annually

Think you might be the next Veep to join? Read on

Our Values

We obsess over our customers.

We help each other.

We embrace diversity.

We find better ways.

We get things done.

We own it.

We are seeking a highly motivated and talented recent college graduate, or senior college student, to join our product team as a Technical Writer intern. The technical writer is responsible for taking complex, technical and product information and translating it into easily understandable formats. The Technical Writer will work closely with experienced technical writers and product teams to interpret the specifications, engineering artifacts, reports and other data to ensure the production of documentation complies with the audiences' requirements. This is an exciting opportunity to gain hands-on experience in product analysis and technical documentation, working alongside experienced professionals in a dynamic and collaborative environment.

As a Technical Writer you will be responsible for creating paper-based and digital operating instructions, how-to manuals, setup instructions, and "frequently asked questions" pages to communicate complex and technical information more easily. The ideal candidate will have written communication skills and a foundational understanding of technical concepts.

Duration: 3 month minimum with flexible timeline and hours.

What you'll do:

  • Determine the clearest and most logical way to present information for greatest reader comprehension.
  • Generate innovative ideas for content and workflow solutions.
  • Meet with subject-matter experts to ensure specialized topics are appropriately addressed.
  • Analyze information required for the development or update of policy, procedure and form documentation.
  • Translate technical information into clear, readable documents to be used by technical and non-technical personnel
  • Write and edit other product documents/manuals/implementation guides to the audience's specifications
  • Archives technical data over longer periods of time in an efficient, established method to aid in future related projects
  • Review and/or edit content developed by other members of the team.
  • Communicate the status of work and any requirements for additional information to team leaders
  • Might involve using test environments, recording videos, or creating process maps & slides. Whatever it takes to get the job done

What you'll bring to the team:

  • Recent University graduate, or risingsenior
  • Prior experience in writing technical documentation for a Fintech or Tech company.
  • Strong problem-solving skills and the ability to work independently and as part of a team.
  • Excellent written communication skills,and a focus on effective communication
  • We want to find someone who is curious, can learn quickly, think creatively, and work collaboratively.
  • Proficiency with Microsoft Word, Excel, andPowerPoint.
  • Experience with MadCapFlare and SharePoint would be an asset

Benefits:

  • Gain practical experience in product analysis leveraging advanced technologies.
  • Mentorship from experienced professionals in the field.
  • Opportunity to work on real-world projects and make a meaningful impact.
  • Flexible working hours and a supportive work environment.
  • Potential for future employment opportunities based on performance.

#LI-Remote

All of our Veeps live out our core values:

We look for excellence: individuals that are better than we are and not only meet our values but bring value to our teams.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We'd love to talk and determine together whether you could be a great fit

We are committed to providing an environment that is inclusive and accessible. Versapay is an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are addressed.