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Technical Writer

3 months ago

Remote, Oregon, United States PayEngine Full time


Description

PayEngine, a leading payment-facilitation-as-a-service (PFaasS) platform backed by venture capital, is seeking a talented Technical Writer to join our dynamic team. As a Technical Writer at PayEngine, you will play a crucial role in our mission to provide clear and comprehensive documentation for our payment technology and services. You will work closely with our development and product teams to create user-friendly technical documentation, including API guides, developer tutorials, and user manuals. This is an exciting opportunity to contribute to the success of a fast-growing fintech company.

Responsibilities:

  • Collaborate with development and product teams to gather information and understand complex technical concepts.
  • Create and maintain detailed technical documentation for our payment products and services.
  • Translate complex information into clear and concise content that is easy to understand and follow.
  • Create API guides, developer tutorials, user manuals, and other technical documentation.
  • Ensure accuracy and consistency of all documentation, following company style and formatting guidelines.
  • Revise and update documentation as needed to reflect product updates and changes.
  • Work closely with cross-functional teams to gather feedback and improve documentation.


Requirements
  • Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
  • Proven experience as a Technical Writer or similar role.
  • Strong understanding of technical concepts and the ability to explain them in a clear and concise manner.
  • Excellent written and verbal communication skills.
  • Proficiency in using documentation tools and software, such as Adobe FrameMaker, MadCap Flare, or similar.
  • Experience with API documentation is a plus.
  • Strong attention to detail and ability to manage multiple tasks and projects.
  • Ability to work independently and meet deadlines.
  • Experience in the payments or fintech industry is a plus.