Current jobs related to Member Service Representative - St Marys, Georgia - Navy Federal Credit Union

  • Customer Service Representative

    2 weeks ago

    St. Marys, Georgia, United States Taco Bell Full time

    About the RoleWe are seeking a friendly and helpful individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will play a vital role in ensuring guest satisfaction and providing an exceptional dining experience.Key ResponsibilitiesGreet and engage guests in a positive and welcoming manner.Accurately take...

  • Customer Service Representative

    3 weeks ago

    St. Marys, Georgia, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...

  • Customer Service Representative

    2 weeks ago

    St. Marys, Georgia, United States Kroger Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our coffee shop. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and clean environment, and promoting a positive work culture.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    2 weeks ago

    St. Marys, Georgia, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all customers,...

  • Customer Service Representative

    2 weeks ago

    St. Marys, Georgia, United States Kroger Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our coffee shop. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and clean environment, and promoting a positive work culture.Key ResponsibilitiesCustomer Service:...

  • Senior Financial Services Representative

    4 weeks ago

    St. Marys, Georgia, United States Popular Full time

    At Popular, we are committed to providing a comprehensive range of financial services and solutions tailored to the needs of our communities across Puerto Rico, the United States, and the Virgin Islands. Our team is dedicated to fulfilling our customers' aspirations by delivering financial solutions at every stage of their lives. Our rich history showcases...

  • Patient Service Representative

    2 weeks ago

    St. Marys, Georgia, United States US Derm Support Roles Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a key member of our clinic staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesPerform opening and closing clinic duties,...

  • Medical Assistant

    2 weeks ago

    St. Marys, Georgia, United States UF Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Assistant - Customer Service Representative to join our team at UF Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key ResponsibilitiesTake patients' vital signs and prepare them...

  • Senior Financial Services Representative

    4 weeks ago

    St. Marys, Georgia, United States Popular Full time

    At Popular, we are committed to providing a comprehensive range of financial services tailored to meet the needs of our communities across Puerto Rico, the United States, and the Virgin Islands. Our team is passionate about turning our customers' aspirations into reality by delivering financial solutions that support them at every stage of their lives. Our...

  • Senior Financial Services Representative

    4 weeks ago

    St. Marys, Georgia, United States Popular Full time

    At Popular, we are committed to providing a comprehensive range of financial services and solutions tailored to meet the needs of our communities across Puerto Rico, the United States, and the Virgin Islands. Our employees play a vital role in helping customers achieve their financial aspirations by delivering personalized solutions throughout various stages...

  • Food Service Team Member

    3 weeks ago

    St. Marys, Georgia, United States Taco Bell Full time

    Job SummaryThe Food Service Team Member is responsible for ensuring guest satisfaction by providing excellent customer service and maintaining a clean and safe environment.Key ResponsibilitiesCustomer Service: Greet and positively engage guests, accurately accept orders, and process payments.Food Preparation: Prepare ingredients and menu items, restock...

  • Customer Service Representative

    3 weeks ago

    St. Marys, Georgia, United States Radiant Ventures Full time

    Radiant Ventures is seeking a highly skilled Administrative Assistant to join our Service department. As a key member of our team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Your Key Responsibilities:Manage and maintain accurate records in our ERP systemPerform a range of administrative tasks to...

  • Customer Service Representative

    7 days ago

    St. Marys, Georgia, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    1 week ago

    St. Marys, Georgia, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    1 week ago

    St. Marys, Georgia, United States Walgreens Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key...

  • Customer Service Representative

    3 weeks ago

    St. Marys, Georgia, United States NovaTech Solutions Full time

    About NovaTech SolutionsWe are a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing top-notch customer service, handling inquiries and...

  • Food Service Team Member

    3 weeks ago

    St. Marys, Georgia, United States Taco Bell Full time

    Job SummaryThe Line Cook is a crucial role in ensuring guest satisfaction at Taco Bell. This position requires a friendly, helpful individual who thrives in a fast-paced environment.Key ResponsibilitiesGuest Interaction: Greet and positively engage guests in the restaurant, accurately accept their orders, and process payments.Order Fulfillment: Prepare...

  • Patient Service Representative, Family Medicine, Dr. Baker

    1 week ago

    St. Marys, Georgia, United States Penn Highlands Healthcare Full time

    Penn Highlands Healthcare is a leading healthcare provider that values excellence and patient care. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our medical practice.Key Responsibilities:Organize and perform business office functions related to daily operationReceive patients, assess their needs, and...

  • Customer Service Representative

    1 week ago

    St. Marys, Georgia, United States Winn-Dixie Full time

    Winn-Dixie Store Associate Job Description **About the Role** As a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. **Key Responsibilities** * Provide continuous attention to customer needs and greet, assist, and thank customers in a...

  • Team Member

    4 weeks ago

    St. Marys, Georgia, United States Wendy's Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at Wendy's. As a Team Member, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide excellent customer service by greeting customers,...

Member Service Representative

3 months ago

St Marys, Georgia, United States Navy Federal Credit Union Full time

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

  • Analyze, research and resolve problems and discrepancies related to member accounts/loans
  • Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
  • Counsel current and prospective members about Navy Federal's products and services
  • Ensure cash and other negotiable instruments are handled properly
  • Identify opportunities to cross service products and increase product penetration
  • Perform platform banking functions
  • Assist level I team members
  • Understand and comply with federal and other regulations relating to financial products and services
  • May assist with Branch Office vault opening, closing and balancing procedures
  • May serve as a Branch Office and/or ATM vault custodian
  • Perform other duties as assigned

Qualifications

  • Ability to work independently and in a team environment
  • Working knowledge of savings and checking products, accounts and services
  • May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
  • Effective active listening skills to accurately respond to inquiries and account requests
  • Effective organizational, planning and time management skills
  • Effective research, analytical, and problem solving skills
  • Effective skill building effective relationships through rapport, trust, diplomacy and tact
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective skill maintaining composure in a high production and changing environment
  • Effective skill navigating multiple screens and PC applications and adapting to new technologies
  • Effective skill performing mathematical calculations and working accurately with numbers
  • Effective verbal and written communication skills

Desired Qualifications

  • Experience in member/customer service preferably in a call center, retail banking or financial institution
  • Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically hours a week. (Please note, during training longer hours will be required)

Location: Hub & Spoke Branches: NAF Atsugi, Building 75, Atsugi, Japan | Camp Zama, Building 344, Zama-Shi, Kanagawa, Japan

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
* Military Times 2022 Best for Vets Employers
* WayUp Top 100 Internship Programs
* Forbes 2022 The Best Employers for New Grads
* Fortune Best Workplaces for Women
* Fortune 100 Best Companies to Work For
* Computerworld Best Places to Work in IT
* Ripplematch Campus Forward Award - Excellence in Early Career Hiring
* Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.