Program Manager

3 weeks ago


Washington, Washington, D.C., United States Federal Aviation Administration Full time
The Director leads all policies, procedures, and programs associated with the enterprise-wide Awards and Corporate Employee Engagement programs.

Plans, organizes, and conducts research on complex issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions.

The Division empowers FAA employees by providing opportunities to offer feedback that will inspire change throughout the organization while also working on behalf of employees to spotlight their accomplishments through awards.

The incumbent directs employees' work in managing the Corporate Awards and Employee Engagement programs within the organization.

The work includes complex projects/programs, including life cycle surveys, based on the objectives of the Directorate, major subdivisions, the lines of business, staff offices (LOB/SO), and the FAA.

Managerial duties affect employees' projects/programs and include strategic planning, communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating the division's employees' performance, coaching and developing staff and the division's capabilities, approving leave, and taking or approving corrective/disciplinary actions as appropriate.


The Director provides oversight over team including:

  • Leading, developing, and engaging a team of HR professionals/technical specialists responsible for delivering complex agency-wide programs;
  • Performing advanced analysis, evaluation, and advisory assignments related to technical program management and implementation;
  • Developing, implementing, and adjusting agency-wide change management and communication plans for large-scale initiatives;
  • Coordinating multiple projects to ensure organizational alignment and sufficient coordination;
  • Providing strategic leadership to various corporate initiatives including new employee orientation, structured interviewing, and competency modeling;
  • Initiating, managing, and evaluating the acquisition of services (e.g., Contracting Operating Representative) for the Division; and
  • Developing various communications for audiences at all levels in the organization, including executives, technical personnel, and general audience.
Incumbent defines, acquires, and allocates budget, staff, and other resources to accomplish objectives for division projects/programs. Manages budget and either reallocates resources among the division's projects/programs or acquires additional resources as needed.

Applies a detailed knowledge of the technical aspects of the work that is directed; a detailed knowledge of budget, human resource management, and other administrative policies and procedures; and a comprehensive understanding of the objectives of the major subdivision, the LOB/SO, and the FAA.

Also applies a thorough understanding of the principles of management and strategic planning, Conducts a variety of studies which includes feasibility, desirability, compatibility, cost benefit effectiveness, and efficiency of HR programs.

Coordinates, oversees and completes special projects. Develop position papers on issues identified and track each issue until resolution.
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