Director, IT PMO Planning, Reporting and Tooling

Who are we?

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary
The Director of PMO Planning, Reporting, and Tooling is responsible for overseeing cross-portfolio strategic planning and the continuous improvement of portfolio, program, and project delivery practices. This role maintains PMO standards, processes, reporting, and tooling. This role drive all resource and capacity planning across all portfolios, ensuring capacity is properly allocated to the correct work items. The director will collaborate with finance and portfolio directors to drive strategic reporting and insights that help drive strategic decision making and tradeoffs required to prioritize demands across portfolio's.

Responsibilities

IT Resource and Capacity Planning

• Responsible for ensuring the resource allocations within IT are constantly reflective of IT capacity
• Establish resource planning framework and practices across IT, ensuring continual optimization and utilization of resources
• Drive resource and capacity planning efforts across all portfolios (encompassing $300M in capital labor), including the establishment of resource manager roles/responsibilities, processes, and standards for tracking work allocations
• Establish quarterly planning practices to ensure resource allocations are continually aligned across teams
• Monitor resource utilization on project demands to ensure optimal performance and escalate trade-off decisions​
• Collaborate with finance, resource managers, and portfolio directors to align resource allocation with strategic priorities​

PMO Planning and Standards

• Oversee the strategic planning processes across all project portfolios, partnering with the portfolio directors to ensure quarterly cadences are setup with the business teams to align on business priorities​
• Enable all cross-portfolio prioritization and annual/quarterly planning processes and practices within IT with a small and dedicated team​
• Partner with PMO and IT leadership to optimize demand flow through implementation​ delivery
• Maintain and continuously improve PMO standards and processes​
• Ensure adherence to best practices in waterfall/agile project management and service delivery​
• Foster a culture of continuous improvement within the PMO and across the organization
• Drive IT PMO alignment with the rest of Equinix, aligning on standards, roles/responsibilities, etc.

PMO Tooling & Reporting

• Manage and optimize the suite of tools used for project management, planning and reporting, including strategic portfolio management, resource planning, and reporting
• Implement ServiceNOW Strategic Portfolio Management Module and establish operational practices around tooling
• Train and educate PMO, business, resource managers, and finance on SPM capabilities and establish process/practice/standards of tooling
• Align upstream and downstream tooling to ensure effective tracking of all portfolio demands, including the integration of SPM with Jira, Oracle, and other IT tools
• Establish and maintain comprehensive reporting standards and processes for PMO ​
• Develop and deliver regular performance reports to senior leadership, highlighting key metrics, process, and areas of improvement​
• Establish regular PMO reporting cadences to ensure cross portfolio prioritization is established ​
• Partner with finance and portfolio managers to ensure accurate and timely financial reporting is established​
• Develop and implement value reporting frameworks to measure the impact of ITSC initiatives​
• Partner with PMO to identify and report on value driven-metrics

Stakeholder Management and Communication

• Builds relationships with company executives and VPs
• Responsible for providing objective and comprehensive input to senior leadership and executive decision makers
• Creates and drives broad stakeholder communications with respect to portfolio status and budget utilization
• Parter to the transformation office to supply data at an enterprise level that helps in the prioritization of project demands
• Facilitates monthly operational reviews of comprehensive reporting across portfolios
• Partner with finance to drive the annual planning efforts around project demands

Skills and Attributes

• Strong strategic thinking and planning abilities​
• Excellent analytical and problem-solving skills​
• Ability to lead large working sessions and help facilitate hard/complex decision making​
• Expert in project management tools and software​
• Superior communication and interpersonal skills​
• Strong leadership and team management capabilities​
• Very strong knowledge of financial reporting, budgeting and value management

Qualifications

• 12+ years of experience in project management, PMO operations, portfolio management, or related fields.​
• Proven track record in PMO strategic planning, reporting, and tooling​
• Experience in resource and capacity planning within a large enterprise​
• Experience implementing PPM tools (SNOW a plus)
• Bachelor's degree in Business Administration, Project Management, or a related field​
• PMP, LPM certifications preferred​
• People management and leadership experience

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $179,000 to $304,000 per year
• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $172,000 to $293,000 per year
• Colorado, Nevada, Rhode Island: $159,000 to $271,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $179,000 to $304,000 per year
• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $172,000 to $293,000 per year
• Colorado, Nevada, Rhode Island: $159,000 to $271,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook