Patient Services Representative, Cardiology
4 weeks ago
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.Minimum Required: Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. | Minimum Required: 0 - 6 Months equivalent experience. Preferred: 1 - 2 Years equivalent experience.Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Front Office Flow:
- Warmly greet patients with eye contact and a smile as they enter and leave the clinic. Answer any questions patient may have. Coordinate day of patient scheduling changes or adjustments. Assist patients in locating their destinations. Contact internal or external transportation services for patients if needed. Round lobby to ensure all patients are being taken assisted. Answer telephone and direct calls to appropriate areas. Adhere to all HIPAA policies and guidelines. Conduct end of day visit reconciliation.
Pre-Registration Process:
- Initiate online verification and/or make phone contact with external groups to verify patient's benefits to certify/recertify all procedural services for patient. Ensure proper authorization is obtained for all scheduled and non-scheduled high dollar outpatient procedures and follow up on any missing data or account problems. Perform pre-authorizations and pre-certifications when needed.
Registration Process:
- Collect data on all new patients and attempt to obtain demographic information on patient. Verifies complete and accurate patient information in registration. Provide knowledge of and assistance with MyChart enrollment for patients. Collect co-payments Follow standard consenting workflow.
Insurance Coordination:
- Coordinate updating insurance changes or adding new insurance information into the appropriate registration fields for visits or diagnostic procedures. Complete Medicare Secondary Payer questionnaires for all appropriate patients. Ensure completeness for insurance billing and compliance. Collect insurance information as indicated in the Pre- Registration Minimum Data Set.
Clinical Coordination:
- Assist with referral and work questions. Assist with pre-visit planning and preparation. Help with scheduling and medical record management. Place reminder calls to patients as needed.
Front Office Flow:
- Warmly greet patients with eye contact and a smile as they enter and leave the clinic. Answer any questions patient may have. Coordinate day of patient scheduling changes or adjustments. Assist patients in locating their destinations. Contact internal or external transportation services for patients if needed. Round lobby to ensure all patients are being taken assisted. Answer telephone and direct calls to appropriate areas. Adhere to all HIPAA policies and guidelines. Conduct end of day visit reconciliation.
Pre-Registration Process:
- Initiate online verification and/or make phone contact with external groups to verify patient's benefits to certify/recertify all procedural services for patient. Ensure proper authorization is obtained for all scheduled and non-scheduled high dollar outpatient procedures and follow up on any missing data or account problems. Perform pre-authorizations and pre-certifications when needed.
Registration Process:
- Collect data on all new patients and attempt to obtain demographic information on patient. Verifies complete and accurate patient information in registration. Provide knowledge of and assistance with MyChart enrollment for patients. Collect co-payments Follow standard consenting workflow.
Insurance Coordination:
- Coordinate updating insurance changes or adding new insurance information into the appropriate registration fields for visits or diagnostic procedures. Complete Medicare Secondary Payer questionnaires for all appropriate patients. Ensure completeness for insurance billing and compliance. Collect insurance information as indicated in the Pre- Registration Minimum Data Set.
Clinical Coordination:
- Assist with referral and work questions. Assist with pre-visit planning and preparation. Help with scheduling and medical record management. Place reminder calls to patients as needed.
-
Full Time Cardiology Physician
3 weeks ago
Cincinnati, Ohio, United States Archway Physician Recruitment Full timeIT Cardiology opening in Cincinnati, OHFull time, permanent jobWe are seeking two Interventional Cardiologists to join the existing cardiology group and will be based predominantly at Clinton Memorial Hospital in Wilmington, Ohio. One of these individuals will serve as Medical Director of Interventional Cardiology at this location.The successful candidate...
-
Asst- Patient Care
4 weeks ago
Cincinnati, Ohio, United States UC HEALTH LLC Full timeLocation: Daniel Drake Center for Bridgeway Pointe Department: Bridgeway Point Hours: PRNShift: VariesUC Health is hiring a PRN Patient Care Assistant (PCA) for the varied shifts at our Bridgeway Pointe location at Daniel Drake Center.The Patient Care Assistant will provide basic direct patient care as delegated by clinical professional personnel in...
-
Sr Medical Assistant, Cardiology
4 weeks ago
Cincinnati, Ohio, United States UC HEALTH LLC Full timeAt UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to...
-
Patient Care Assistant
4 weeks ago
Cincinnati, Ohio, United States UC HEALTH LLC Full timeUC Health is hiring a part-time Patient Care Assistant (PCA) for the day shift to support the Neuroscience Acute Care unit at UC Medical Center.At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive...
-
Cardiologist Non-Invasive
3 weeks ago
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeMercy Health Physicians is looking for a Board Certified/Board Eligible NON INVASIVE Cardiologist (cardiac imaging is preferred) to join our well-established Mercy Heart Institute team in Greater Cincinnati. You will manage the full range of cardiovascular diseases in both the inpatient and outpatient setting. Outpatient clinic duties include evaluating new...
-
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeMercy Heart and Vascular Institute is looking for a Board Certified/Board Eligible Interventional Cardiologist to join our well-established team in Greater Cincinnati. Experience is preferred. The position will be primarily located between our Mercy Anderson Hospital and our Mercy Jewish Hospital campuses.The Mercy Heart and Vascular Institute, is a...
-
Technical Service Engineer, Injec Mold
4 weeks ago
Cincinnati, Ohio, United States Lyondell Basell North America Full timeLyondellBasellBasic FunctionThe Application Development and Technical Service (AD&TS) Engineer provides polyethylene and polypropylene technical support to our strategic customers. Our AD&TS engineers also create customer and market opportunities for LyondellBasell through applications development and technical service activities in targeted market segments,...
-
Family Medicine Physician
4 weeks ago
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeJoin our Mercy Health Physicians Family Medicine team We are looking for 2023 and 2024 physicians wanting to provide high-quality, compassionate health care to families in our Primary Care locations. These beautiful rural towns are located on the east side of Greater Cincinnati. Enjoy the small town atmosphere with big city amenities just 20 minutes away...
-
Family Medicine DO in Cincinnati, OH
3 weeks ago
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeJoin our Mercy Health Physicians Family Medicine team We are looking for 2023 and 2024 BE/BC DO physicians wanting to provide high-quality, compassionate health care to families in the greater Cincinnati OH area. This is a great opportunity if you would like to join an innovative multi-specialty group, with a strong emphasis on community-based primary care,...
-
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeMercy Health Physicians is actively recruiting for board-certified or board-eligible internal medicine/pediatric physicians to join our primary care team as we extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served throughout Greater Cincinnati. At Mercy Health, we are committed...
-
Clinical Territory Associate
2 weeks ago
Cincinnati, Ohio, United States Intuitive Surgical Full timeJob DescriptionPrimary Function of Position:The Clinical Territory Associate (CTA) is a 24+ month developmental role that will partner with the Cincinnati, OH team to gain knowledge in all aspects of our business to include technical, clinical, and sales.Responsibilities:Assists sales representatives with surgeon trainings, hospitals robotic development, and...
-
Business Development Director
2 weeks ago
Cincinnati, Ohio, United States gpac Full timeJob Description: Business Development Director in Waste Management IndustryPosition: Business Development DirectorDepartment: SalesSummary:Our client is seeking a Business Development Director with a strategic vision to generate sales plans, develop new accounts, and maintain key customer relationships in the waste management industry. This role is pivotal...
-
Family Medicine in Cincinnati, OH
4 weeks ago
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeJoin our Mercy Health Physicians Family Medicine team We are looking for 2023 and 2024 physicians, as well as practicing BE/BC physicians wanting to provide high-quality, compassionate health care to families in the greater Cincinnati OH area. This is a great opportunity if you would like to join an innovative multi-specialty group, with a strong emphasis on...
-
Full Time Neurological Surgery Physician
4 weeks ago
Cincinnati, Ohio, United States Doctors Choice Placement Services, Inc Full timeNeurosurgery Opportunities in Southwest Ohio(3 Openings) - Complex Spine, Neuro-ONC, General Neurosurgeon-Academic Interest in TraumaHospital and University in Metro Southwest Ohio are seeking 3 Neurosurgeons, spine fellowship trained neurosurgeon, academic neurosurgical oncologist, and general neurosurgeon interested in neuro-trauma to join their rapidly...
-
Cincinnati, Ohio, United States UC Health Full timeLocation: UC Medical Center Department: Inpatient Pharmacy Hours: Full-Time, 40 Hours / Weekly Shift: First Shift UC Health is hiring a full-time Clinical Pharmacy Specialist – Emergency Medicine in Inpatient Pharmacy at the University of Cincinnati's Medical Center. Under the supervision of the Director of Pharmacy, the Clinical Pharmacy Specialist (CPS)...
-
Clinical - Certified Medical Assistant
2 weeks ago
Cincinnati, Ohio, United States All Medical Personnel Full timePosition: Certified Medical AssistantJob Description:Under the direction of a physician, assists in the delivery of health care for patients. Performs a wide variety of patient care activities including, but not limited to, maintenance of clinical record/documentation, administering medications, giving injections, and taking vital signs.Takes medical...
-
Medical Support Assistant
15 hours ago
Cincinnati, Ohio, United States Veterans Health Administration Full timeThe Advanced Medical Support Assistant (AMSA) is in the VA Tele-Critical Care System located either Tele-Critical Care Tele-Critical Care East in Cincinnati. This position functions under the guidance of the Operations Nurse Manager/Assistant Nurse Manager. Tele-Critical Care (TCC) provides remote monitoring, consultation, and co-management of patients with...
-
Air Logistics Customer Care Specialist FA-CC
4 weeks ago
Cincinnati, Ohio, United States Kuehne Nagel Full timeAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Ohio Valley branches (Cincinatti (Kentucky), Colombus, Cleveland and Pittsburgh) are looking for a new Air Logistics Customer Care Specialist to join our Air...
-
Air Logistics Customer Care Specialist
4 weeks ago
Cincinnati, Ohio, United States Kuehne Nagel Full timeAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Ohio Valley branches (Cincinatti (Kentucky), Colombus, Cleveland and Pittsburgh) are looking for a new Air Logistics Customer Care Specialist to join our Air...
-
Electrophysiologist
3 weeks ago
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeMercy Health Physicians is looking for a BC/BE Electrophysiologist to join our well-established Mercy Heart Institute team in Greater Cincinnati. If you are interested in joining a dynamic group, with a large referral base of Primary Care physicians please give me a call, or send me your CV.Our Mercy Heart Institute team is a robust, well established group...