Technical Service Engineer, Injec Mold

Found in: beBee jobs US - 2 weeks ago

Cincinnati, Ohio, United States Lyondell Basell North America Full time

LyondellBasell

Basic Function

The Application Development and Technical Service (AD&TS) Engineer provides polyethylene and polypropylene technical support to our strategic customers. Our AD&TS engineers also create customer and market opportunities for LyondellBasell through applications development and technical service activities in targeted market segments, with a focus on polymer conversion technologies. They will also be expected to lead product and application development programs in support of market segment strategies.

Roles & Responsibilities
  • Provides targeted technical support to external customers, as well as internal customers such as Business, Sales and Manufacturing.
  • Understands customer and market needs, translates these into resin requirements/specifications, and works with cross functional groups to frame these into value added opportunities.
  • Investigates and resolves customer complaints regarding product performance or quality with a long-term focus on manufacturing excellence.
  • Initiates and manages value added product and applications development projects in collaboration with other functions including Business, Product Development and Manufacturing
  • Supports profitable product line growth through customer qualifications of new, improved or existing products.
  • Participates in and / or leads various activities related to LyondellBasell's product stewardship protocol.
  • Provides support to manufacturing plants including process improvement initiatives and other activities aimed at operational excellence and continuous improvement.
  • Known as the Subject Matter Expert for their specific area.
  • Trains internal and external customers, end users, specifiers and design engineers.
  • Participates in circular design activities and initiatives.

Primary Internal and External Touch Points

  • Customer: Technical Management and Engineers, Manufacturing Management and Engineers, Quality Assurance Engineers, Regulatory Compliance Officers, Senior Business Management, and Line Operators
  • Internal: Marketing Managers, Account Representatives, Product Development and R&D Researchers, Manufacturing and Production Engineers, Product Safety Consultants, Specifications Management Consultants, Operations Planners, Supply Chain Representatives, and direct counterparts in the EU, AfMEIT and Asia-Pacific
  • Industry Associations and Regulatory Bodies: Legislators, Standards Groups and other Industry experts
  • Vendors and suppliers to the injection molding industries

Min. Qualifications
  • The candidate must have 0 to 4 years of work experience in the Polymers industry and must be able to establish excellent customer relationships, be an effective communicator (both written and oral) and have an advanced level of technical competency.
  • Must also be customer focused, results oriented, problem solver, collaborative, have advanced project management and leadership skills.
  • The position requires 20 – 40% travel within the US, Mexico and Canada.
  • Position requires a University / College degree in Chemical, Polymer, Materials, Mechanical or related engineering discipline with a polymer focus.

Preferred Qualifications
  • Previous Experience in polymers, injection molding and/or medical applications.
  • Previous Experience in a customer facing role.
  • Demonstrated knowledge of injection molding equipment.

Competencies
Builds effective teamsCollaboratesCultivates innovationCustomer focusDemonstrates courageDrives resultsEnsures accountabilityInstills trust and exemplifies integrity

We are LyondellBasell – a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments, we are enabling a circular and low carbon economy. Across all we do, we aim to champion our employees, and unlock value for customers, investors and society. LyondellBasell places high priority on diversity, equity and inclusion and is strongly committed to our planet, the communities where we operate and our future workforce. As one of the world's largest producers of polymers and a leader in polyolefin technologies, we develop, manufacture and market high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. For more information, please visit or follow @LyondellBasell on LinkedIn.

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