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Consumer Product Strategy Analyst III

3 months ago

Belfast, Maine, United States Bank of America Full time

Consumer Product Strategy Analyst III - Fraud Forecasting and Reporting

Newark, Delaware;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

This Analyst is responsible for performing more complex analysis and modelingportfolio risk/opportunity. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational databasesto provide analytical support.Key responsibilities include applying knowledge of multiple business and technical-related topics and independently assessing and communicating risks/opportunities, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Finance.

Responsibilities:

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
  • Leads coordination of the production of product performance reports and updates for senior management
  • Identifies business trends based on economic and portfolio conditions and communicates findings
  • Applying knowledge of multiple business and technical-related topics and independently assessing and communicating risks/opportunities, large-scale projects, and initiatives.
  • Working with business counterparts within the Line of Business and partner organizations including Finance

Required Qualifications:

  • Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes
  • Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)
  • Proven strong analytical and communication skills
  • Strong financial knowledge and understanding of fraud loss drivers
  • Strong knowledge of programming language (i.e. SAS or SQL) and experience with e-Ledger and Enterprise GL tools (EPM)
  • Intermediate to Expert proficiency in Excel

Desired Qualifications:

  • Bachelor's degree in Finance, Accounting, Economics (or related discipline)
  • MBA or graduate level work in finance, accounting, and/or business management is preferred
  • 2+ years of fraud experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)
  • Outstanding quantitative, critical thinking, and analytical skills
  • Confidence with finance and accounting concepts
  • Ability to work with and communicate effectively with others, demonstrate leadership, and possess strong interpersonal skills
  • Ability communicate and interact with a high degree of professionalism with executive level personnel across the business
  • Ability to present, lead, support, and influence senior management and business stakeholders
  • Innovation mindset with the ability to challenge the status quo
  • Leadership and management skills, including development of teams and individuals
  • Ability to prioritize and handle multiple projects at the same time
  • Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Skills:

  • Business Analytics
  • Business Intelligence
  • Data Quality Management
  • Fraud Management
  • Monitoring, Surveillance, and Testing
  • Collaboration
  • Data Visualization
  • Oral Communications
  • Problem Solving
  • Written Communications
  • Analytical Thinking
  • Critical Thinking
  • Data and Trend Analysis
  • Innovative Thinking
  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE ) .

To view the "EEO is the Law" Supplement, CLICK HERE ) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.