Administrative Assistant II

4 weeks ago


Boston, Massachusetts, United States Brigham and Women's Hospital Full time

Job Description - Administrative Assistant II - Hematology - Hybrid



Overview:

The mission of the Hematology Division of Brigham and Women's Hospital (BWH) is to provide advanced clinical care, teaching, and research in hematology. As part of the multidisciplinary Dana-Farber Brigham Cancer Center, we are one of the largest centers for adults with blood and bone marrow diseases in the world with more than 20 clinical hematology specialists, nurse practitioners and social workers, providing comprehensive, personalized care to our patients.

Under the direction and supervision of the Administrative Manager, the administrative staff functions as the overall resource for clinicians and nurse practitioners, providing clerical and scheduling support, and acts as the primary interface between the patient and the provider.

Administrative staff maintains a hybrid work schedule (3 days on-site, 2 days remote). The hours for this position are 8:30am to 5:00pm, Monday through Friday.

General Responsibilities:

  • Performs administrative duties under minimal supervision at the highest proficiency level.
  • Handles all aspects of patient appointment scheduling for Dana Farber Cancer Institute (DFCI) / Faulkner Hospital / BWH Hematology patients (i.e.: provider visits, labs, infusions, imaging, biopsies, etc.).
  • Manages provider's clinic schedules, closures, and rescheduling.
  • Works closely with DFCI Anticoagulation Management Service to maintain patient database, coordinate testing, retrieve results, and send out correspondence.
  • Ensures lab tests are scheduled and ordered appropriately; coordinates the retrieval of tests results and acts as point-person for patient testing logistics.
  • Submits and tracks prior authorizations.
  • Answers and triages incoming telephone calls in a professional and courteous manner, forwarding appropriate messages and making proper referrals.
  • Drafts, proofreads, and sends out appointment reminder letters, provider notes, emails, patient portal message, and other written correspondence on behalf of providers; responds to routine requests for letters, forms and other information from patients and referring providers.
  • Follows HIPAA guidelines for the management of patient privacy and confidentiality.
  • Performs routine office tasks, such as telephone coverage, filing, sending and receiving faxes, ordering office supplies, sorting mail, etc.
  • Provides cross coverage as needed and performs other tasks as requested.


Qualifications:

  • Minimum 2 years medical office or administrative support experience required.
  • High school diploma or GED. Bachelor's degree is preferred, or equivalent work experience.

Skills / Abilities / Competencies Required:

  • Excellent verbal and written skills to communicate effectively with physicians, nurse practitioners, administrators, employees and patients.
  • Excellent organizational skills to manage multiple tasks simultaneously, set priorities, and meet deadlines.
  • Excellent analytical skills to independently problem-solve within hospital and group policies and procedures.
  • Ability to work well under pressure and handle sensitive information and situations with poise and professionalism.
  • Ability to interact well with others, including patients, physicians, nurse practitioners and co-workers, and other clinical staff.
  • Experience with Microsoft Office suite (Outlook, Word, Excel, PowerPoint), copier, fax, and printers.
EEO Statement

BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.


: MA-Boston-BWH Longwood Medical Area

:

BWH Longwood Medical Area

75 Francis Street

Boston 02115


: Administrative Support

: Brigham & Women's Hospital(BWH)

: Full-time

Standard Hours: 40

: Day Job

: Regular

Recruiting Department: BWH Department Of Medicine / Hematology

: May 9, 2024




  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job Description - Administrative Assistant II, Cardiovascular The Administrative Assistant II provides all required administrative support for multiple physicians. Additionally, the position supports a broad range of clinical, operational, programmatic and network development for the Cardiology Program. S/He will require a high degree of organization and...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job Description - Administrative Assistant II The Division of Infectious Disease at Brigham & Women's Hospital (BWH) is a part of the Department of Medicine, Brigham and Women's Hospital, and is affiliated with Harvard Medical School (HMS). The division has 55 faculty members, and over 250 staff and researchers, including over multiple locations across...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job Description - Administrative Assistant II The Division of Infectious Disease at Brigham & Women's Hospital (BWH) is a part of the Department of Medicine, Brigham and Women's Hospital, and is affiliated with Harvard Medical School (HMS). The division has 55 faculty members, and over 250 staff and researchers, including over multiple locations across...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    ADMINISTRATIVE ASSISTANT II / 40 HOURS / DAY / BWH - SECURITY GENERAL SUMMARY/OVERVIEWUnder general supervision of the Director, coordinates all operational and administrative aspects of the Police, Security & Parking office. Serves as the assistant to the Director, Operations Manager, and Security/Parking Management team.PRINCIPAL DUTIES AND...


  • Boston, Massachusetts, United States Bunker Hill Community College Full time

    Location: Boston, MA Category: Classified Staff Posted On: Mon Mar Job Description: The Administrative Assistant II reports to the Executive Director and collaborates with other HR team members, including the Director of Compensation and Benefits, Assistant Director of Talent Management, Senior Human Resources Associate, and Personnel Analysts. In...


  • Boston, Massachusetts, United States Bunker Hill Community College Full time

    Location: Boston, MA Category: Classified Staff Posted On: Mon Mar Job Description: The Administrative Assistant II reports to the Executive Director and collaborates with other HR team members, including the Director of Compensation and Benefits, Assistant Director of Talent Management, Senior Human Resources Associate, and Personnel Analysts. In...

  • Staff Assistant II

    5 days ago


    Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Staff Assistant II Description GENERAL SUMMARY/OVERVIEW: Working under the direction of and closely with the Principal Investigator and in collaboration with investigators, research staff and department/division administrators, the Staff Assistant II provides a broad range of support to the lab and its research efforts. Responsibilities will include...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    GENERAL SUMMARY/OVERVIEW STATEMENTProvides secretarial and administrative support services such as typing, filing, scheduling appointments, preparing records and reports, submission of payroll, and maintaining par levels of supplies.The secretary is expected to make judgments concerning priorities, to use initiative in improving office systems which will...


  • Boston, Massachusetts, United States Bunker Hill Community College Full time

    Location: Boston, MA Category: Classified Staff Posted On: Wed Feb Job Description: The Division of Online Learning and Instructional Innovation/AIDE is seeking an organized professional who is comfortable working in an office environment to provide administrative and clerical support, including, but not limited to, maintaining files and updating...


  • Boston, Massachusetts, United States Bunker Hill Community College Full time

    Location: Boston, MA Category: Classified Staff Posted On: Wed Feb Job Description: The Division of Online Learning and Instructional Innovation/AIDE is seeking an organized professional who is comfortable working in an office environment to provide administrative and clerical support, including, but not limited to, maintaining files and updating...

  • Medical Assistant II

    3 weeks ago


    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Directly reports to the Division Administrator, and secondarily to the Practice Manager, and indirectly to Division Chief and staff Surgeons/Providers. Under the supervision of the venous or arterial staff surgeons, provides medical and surgical procedure assistance to providers in the clinical office setting who are performing specialized venous or arterial...

  • Medical Assistant II

    4 weeks ago


    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Directly reports to the Division Administrator, and secondarily to the Practice Manager, and indirectly to Division Chief and staff Surgeons/Providers. Under the supervision of the venous or arterial staff surgeons, provides medical and surgical procedure assistance to providers in the clinical office setting who are performing specialized venous or arterial...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    GENERAL SUMMARY/OVERVIEWUnder general supervision of the Director, coordinates all operational and administrative aspects of the Police, Security & Parking office. Serves as the assistant to the Director, Operations Manager, and Security/Parking Management team.PRINCIPAL DUTIES AND RESPONSIBILITIES1. Responsible for typing, proofreading and editing of all...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    GENERAL SUMMARY/OVERVIEWUnder general supervision of the Director, coordinates all operational and administrative aspects of the Police, Security & Parking office. Serves as the assistant to the Director, Operations Manager, and Security/Parking Management team.PRINCIPAL DUTIES AND RESPONSIBILITIES1. Responsible for typing, proofreading and editing of all...

  • Medical Assistant II

    4 weeks ago


    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Directly reports to the Division Administrator, and secondarily to the Practice Manager, and indirectly to Division Chief and staff Surgeons/Providers. Under the supervision of the staff surgeons, provides medical and surgical procedure assistance to providers in the clinical office setting who are performing specialized venous or arterial procedures....

  • Medical Assistant II

    3 weeks ago


    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Directly reports to the Division Administrator, and secondarily to the Practice Manager, and indirectly to Division Chief and staff Surgeons/Providers. Under the supervision of the staff surgeons, provides medical and surgical procedure assistance to providers in the clinical office setting who are performing specialized venous or arterial procedures....

  • Medical Assistant II

    4 weeks ago


    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    GENERAL SUMMARY:Under the direction of the Administrative Manager, the Medical Assistant II is responsible for assisting the physician with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with her/his training and skills. His/her primary role is to assure efficient patient flow through...

  • Medical Assistant II

    3 weeks ago


    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    GENERAL SUMMARY:Under the direction of the Administrative Manager, the Medical Assistant II is responsible for assisting the physician with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with her/his training and skills. His/her primary role is to assure efficient patient flow through...

  • Medical Assistant II

    3 weeks ago


    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Directly reports to the Division Administrator, and secondarily to the Practice Manager, and indirectly to Division Chief and staff Surgeons/Providers. Under the supervision of the staff surgeons, provides medical and surgical procedure assistance to providers in the clinical office setting who are performing specialized venous or arterial procedures....

  • Research Assistant II

    2 months ago


    Boston, Massachusetts, United States Boston Medical Center Full time

    Position: Research Assistant II, OBGYN Location: Boston, MA Schedule: 40 hours per week, Hybrid (on-site an average of 3 days per week) ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is...