Texas Department of Transportation Client Account Manager

4 weeks ago

Austin, Texas, United States AECOM Full time

Job Description

AECOM is seeking a dynamic and experienced Client Account Manager to drive business growth for Texas Department of Transportation (TxDOT). This external facing leader will represent AECOM with TxDOT and be responsible for statewide business development, sales, and strategy across all districts and divisions for this key client with a goal of winning new and repeat business for all of AECOM's service offerings.

This position is expected to begin immediately.

Job Summary/Responsibilities

The candidate will need to be a growth minded leader who can work collaboratively with other senior leaders in Transportation and other Business Lines, and mentor staff in a fast pace setting to drive strategic planning, business development, sales & marketing, opportunity identification, capture management, and relationship building. The candidate should be able to demonstrate knowledge of the engineering and construction industry, develop knowledge of the company, and be responsible for hiring and developing a "best-in-class" business development team. The candidate must be able to communicate their ideas clearly and convincingly verbally and visually to peers and senior leadership.

The responsibilities of this position may include, but are not limited to:

Fully accountable for all business development activities with TxDOT
Represent AECOM and serve a point of contact with TxDOT Leadership.
Review and understand AECOM's obligations on current TxDOT contracts. Works with RBLL and operations team to facilitate successful project delivery, including rate negotiations strategy.
Manage the AECOM TxDOT Client Account Team. Set strategic direction to business development with TxDOT.
Regularly meet with staff from multiple levels of TxDOT to obtain feedback on AECOM's performance and identify opportunities.
Position AECOM for pursuits and promote AECOM capabilities in front of the client.
Leads preparation of Client Account Plan, coachs pursuit teams in the development of winning Opportunity Capture Plans and coordinate resources with TxDOT Marketing Lead. May serve as capture manager for Enterprise Critical Pursuits.
Develop and execute pursuit strategies to increase market share across TxDOT's pipeline of opportunities and coordinates pursuits among different disciplines.
Monitor client satisfaction and addresses performance issues.
Ensure TxDOT continues to be a sustainable source of repeat business.
Work with Regional Business Line Leader for Texas, Division Managers, and Texas State Business Development Leadon development of sales, strategies and opportunities.
Develop and executes a TxDOT focused conference plan. Maintain a high profile with TxDOT and transportation industry. Attend conferences and workshops to strengthen existing TxDOT relationships and establish new TxDOT relationships.
Has a keen understanding of industry trends and market drivers.
Provides leadership in recruiting, training, and retaining top talent for TxDOT opportunities and projects.

Qualifications:
Qualifications

Minimum Requirements

BA/BS + 12 years of relevant experience or demonstrated equivalency of experience and/or education, including 4 years of leadership.

Preferred Qualifications
Experience in business development, and strong existing relationships with TxDOT.
Existing relationships within the transportation community in Texas, and active involvement in relevant professional organizations
Demonstrated success in leading and wining proposals with TxDOT.
Team-oriented and able to work in a fast-paced environment with minimal supervision.
Strong understanding of best practices in capture process for professional services
Familiarity with Salesforce or other CRM systems
Leadership position with TxDOT or TxDOT as a client

Additional Information
#LI-EM1
About AECOM

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together – your growth and success are ours too.

Join us, and you'll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

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