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Air Ocean Import Coordinator/Agent/Specialist

3 months ago

Humble, Texas, United States FreightTAS Full time


Job Description:

Air Ocean Import Coordinator/Agent/Specialist

The client

Is an international shipping freight forwarder in the logistics and supply chain industry and has been on a path of continued expansion and success.

Job Summary:

The Import coordinator is responsible for the handling of the Seafreight/ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.

Essential Duties & Responsibilities:
  • Handle day-to-day sea freight/ocean import shipments.

  • Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.

  • Ensure all required documents are received; send final documents as needed.

  • Could you file the relevant documentation to process the shipments?

  • Arrange pick-ups, deliveries and container loading as required.

  • Maintain customer service updates, including tracking cargo from origin to destination.

  • Set up billing and payables.

  • Other duties as assigned.

Desired Skills and Expertise:
  • Commitment to excellent customer service, utilizing effective communication and follow-up skills.

  • Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.

  • Practical problem-solving and decision-making skills.

Qualifications:
  • Minimum high school diploma or GED.

  • 3 years experience in International freight forwarding logistics operations

  • 3 years of customer service experience.
  • Excellent benefits

  • Cargowise advantageous or similar software

  • Must have a minimum of 3 year of current experience working at an International freight forwarder in operations is required to complete the tasks asked for this position.

  • Candidates must be legally eligible to work in the US.