Associate Director, Commercial Training

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our 'people first' philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world's oldest enemy: disease.

Ferring is on a mission to transform the treatment of bladder cancer with a novel, first-in-class intravesical gene therapy that provides patients with an alternative to bladder removal surgery. Our Uro-Oncology team is growing with a variety of rewarding opportunities in commercial, medical affairs and technical operations. If you are energized by the prospect of bringing the benefits of cutting-edge science to meet the needs of patients, we may have the perfect role for you.

The Associate Director, Commercial Training will lead the account management training for the Uro Oncology franchise. This position will serve as the lead for the management of all functional skill training for account management skills to developing trusted advisor status with stakeholders, working national and regional systems and clinic networks, and facilitating operational excellence. The role is responsible for the development of an evolving training curriculum, execution and facilitation of training, field oversight and development, and metrics to measure impact.

The trainer is expected to interact at a high level with sales leadership (including senior sales leadership), market access, marketing and account managers to fully understand the learning objectives and developmental opportunities of individuals and teams. This position will also work closely with the Uro Oncology brand training lead to ensure alignment of all training initiatives. This role is remote and will require up to 60% field-based travel and the need to live within close proximity of a major airport is required.

This is your opportunity to play an important role in making available to patients a novel product that has the potential to revolutionize the treatment of bladder cancer

With Ferring, you will be joining a recognized leader, identified as one of "The World's Most Innovative Companies" by Fast Company, and honored by Fortune with inclusion on its "Change the World List," for addressing society's unmet needs. Ferring US is also Great Places to Work Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities:

• Develop, implement and execute the facilitation of Ferring core curriculum programs and create new account-based programming annually or more frequently. This includes but not limited to new hire onboarding support, post onboarding support, brand strategy execution, individualized learning needs and regional based needs as identified by sales leadership.
• Work with sales leadership to identify : gap/opportunity identification and proactively develop a curriculum that addresses, content creation, instructional design, and communication to key stakeholders with metrics and insights on a national and regional level for account-based skills.
• Work with Director, Commercial Training and Business Unit stakeholders to build innovative and appropriate long-range e-learning coursework and curriculum and that will support ongoing and evolving KAM based business objectives
• Support and lead account-based skill onboarding efforts for new hires through Phase 1 and 2 as identified; expertise on product knowledge development for existing Key account personnel; lead selling skill trainings for all Key Account Manager and develop emerging training for sales specialists with appropriate account targets
• Evaluate the impact of training content by incorporating measures and metrics into program designs and propose recommendations and solutions based on outcomes interpreting the data and analytics dashboards in collaboration with lead brand trainer. Execute structured feedback and reporting tools for all stakeholders.
• Conduct field rides with identified Key Account Managers in collaboration with sales leadership to further develop technical skills while providing consistent and timely feedback to Key Account Managers, sales leadership and commercial training team via field coaching report on the observed behaviors and development opportunities within product knowledge, clinical proficiency and business acumen (account management)
• Collaborate with market access partners (regional account directors and national account directors) to understand market dynamics to incorporate into Key Account Management coaching opportunities
• Analyzes the impact of insurance mandates and coverage of geographical areas and develops modified approach in training
• Understands market dynamics and healthcare economics (e.g., impact of health reform, trends and evolving insurance coverage) and develops consistent training to field sales partners
• Champion inclusion, accountability and engagement to make Ferring a best place to work
• Ensure compliance guidelines and accountability are clearly represented in all learning material and experiences
• Positive, collaborative leadership with a focus on ensuring skills are top notch within account management; resulting in Ferring Account Management Team is seen as a core partner within Uro-Oncology

Requirements:

• Bachelor's degree is required.
• 10+ years of experience within the Pharmaceutical Industry with key account or account-based management positions
• Sales training or field sales training experience preferred
• Adult learning Principles training preferred
• Buy and Bill Experience Required
• Launch experience preferred
• Demonstrated collaboration examples with leadership and other stakeholders.
• Completed coursework in leadership, management and coaching preferred
• Outstanding communication (written and oral) skills required
• Experience with Learning Management Systems preferred.
• Experience with data and analytic dashboards preferred.
• Excellent Microsoft Office Skills (i.e. Word, PowerPoint, Excel) are required.
• Candidate must possess excellent interpersonal, communication, and presentation skills.
• Effectively operate in an evolving complex and dynamic environment-team spirit contributing to a culture of engagement, performance, and collaboration
• Trainer to complete internal certification in core leadership curriculum such as situational leadership, 5 Conversations, StrengthsFinder and other leadership programs annually.

Physical Requirements:

• This role is remote and will require up to 60% field-based travel and the need to live within close proximity of a major airport is required.

Location: This is a field based leadership role and the final candidate may live anywhere in the US.

Ferring + you

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry's most impressive people, these are just some of the ways we live our "People First" philosophy.

Our Compensation and Benefits

At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $136,850 to $195,500, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of sales commissions - payouts are based on individual and geography/company performance.

Benefits for this role include comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees, a 401k plan and company match, short and long-term disability coverage, basic life insurance, wellness benefits, reimbursement for certain tuition expenses, sick time of 1 hour per 30 hours worked, vacation time for full time employees to accrue up to 120 hours in the first four (4) years of employment, and 160 hours in the fifth (5th) year of employment as well as 12 to 13 paid holidays per year. We are proud to offer 26 weeks of paid parental leave, learn more about the parental leave offering in our benefits package here.

Ferring is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

Join our team and your voice will be heard, and your contributions will be valued. If you love to come up with new ways to make a positive difference and see them through, you will fit right in.

We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans). We maintain a drug-free workplace.