Manager, Solutions Consulting

4 weeks ago

Remote, Oregon, United States HireRight Full time

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

This role will report to the VP Global Sales Enablement. The Solutions Consulting Manager will be a player coach that manages a team of Solutions Consultants as well as is a Solutions Consultant resource that delivers high-impact consulting, best-practice value messaging and guidance to our largest prospects and customers. As a leader of the Solutions Consulting, the manager will be responsible for upskilling all team members, creating opportunities to for junior team members to shadow and learn from more experienced team members, providing on going performance and skill improvement feedback and continuing to evolve the way the Solutions Consultants partners and supports the GTM team throughout the sales process. This role needs a leader that is knowledgeable about HireRight product and processes, can collaborate extensively cross functionally to solution internally and has a high degree of motivation to create a team of industry best practices consultants that drive differentiating value messaging to the market on behalf of HireRight. This leader must feel comfortable working with external partners, be able to drive projects forward with minimal oversight, be focused on partnering with other sales enablement team members and GTM team members to elicit strategic value messaging from our client and newly onboarded client base. This role will collaborate extensively with the EMEA Sales Enablement role to build a template to measure the before and after program metrics of newly onboarded and existing clients to drive value calculation tools that differentiate HireRight's ability to show quantifiable value to clients that select HireRight.

Responsibilities

Support Sales Team by conducting all pre-sales and/or existing account activities to include:

  • Partner with external vendors, consultants, and industry experts to drive strategic value messaging that differentiates HireRight within the market.
  • Partner internally with PSO, Sales Enablement, and all parts of the org as needed to elicit and document HireRight value messaging use cases, drive value calculation tools and analysis an document and enable HireRight value messaging across the GTM organization.
  • Work cross functionally with PSO, Product, Technology and Sales Enablement to ensure all SC team requirements are met to perform at the highest level.
  • Ensure team members are being upskilled to ensure consistent and ongoing evolution of individual member skill sets.
  • Support team of New business sales and account management team on all activities that drive new revenue growth through the lifecycle of a sale
  • Discovery support through needs analysis for new business, upsells or process changes for existing clients to help drive revenue growth and differentiating value messaging.
  • Provide Best Practice solutions to clients based on what is relevant within their industry or space
  • Serve as a customer and sales liaison with internal customers and stakeholders to ensure internal program success
  • Work effectively with customer onboarding and implementation teams to ensure knowledge transfer, quality of solution to ensure effective program deployment for the customer

Qualifications

Education:

Bachelor's Degree or equivalent experience

Skills:

  • Expert knowledge of screening industry product lines and experience in structuring a customer's operating environment accordingly.
  • Expert knowledge of background screening - compliance, FCRA, EEOC, to give a customer options which could impact their HR support infrastructure.
  • Self-directed leader with strong critical thinking skills and a demonstrated ability to lead complex, strategic initiatives.
  • Excellent analytical and problem-solving skills
  • Strong presentation skills

Experience:

  • Minimum of 5 years industry related project/program management, consulting, business management or related experience
  • Minimum 3 years providing consultative services and/or business process improvements
  • Domestic and/or Global On boarding, Customer Service or Account Management experience preferred

Other (Travel, Attendance, Physical Requirements, Testing, Training):

  • Some travel required (40%)

What do we offer

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

  • Medical, Dental, Vision
  • Paid Life/AD&D Insurance
  • Voluntary Life Insurance
  • Short & Long Term Disability
  • Flexible Spending Accounts
  • 401K
  • Generous Paid Time Off Program
  • 10 Paid Holidays
  • Education Assistance Program
  • Generous Referral Program
  • Employee Discounts and Rewards
  • And much more

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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