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Financial Center Assistant Manager

3 months ago


Murfreesboro, United States Bank of America Full time
Job Overview:

Join our team at Bank of America dedicated to achieving Responsible Growth through a diverse and inclusive workplace. We are committed to providing a great environment for our employees by offering competitive benefits to support their overall well-being.

As a Financial Center Manager, you will play a crucial role in overseeing the operations of the financial center, ensuring efficiency, and delivering top-notch client service.

Responsibilities:
  • Manage client interactions and retention strategies
  • Lead business results and coach team members
  • Create exceptional client experiences
  • Implement market-level initiatives
  • Drive operational excellence and business strategy alignment
  • Prioritize organizational goals and ensure effective execution
Qualifications:
  • Enthusiastic and results-oriented
  • Effective collaborator and relationship builder
  • Passionate about improving clients' financial well-being
  • Skilled in problem-solving and critical thinking
  • Strong communication and adaptability
  • Ability to manage complexity and drive success
Desired Qualifications:
  • Background in financial services industry
  • Experience in mortgage, retail, or hospitality sectors
  • Adept at working towards individual and team goals
  • Bilingual skills are a plus
Skills:
  • Coaching
  • Customer Service Management
  • Performance Management
  • Talent Development
  • Business Operations Management
  • Recruiting
  • Risk Management
  • Sales Performance Management
  • Inclusive Leadership
  • Leadership Development
  • Prioritization
  • Problem Solving
  • Referral Management
Education Requirement:
High School Diploma / GED / Secondary School or equivalent

Shift:
1st shift (United States of America)

Hours Per Week:
40