Current jobs related to Front Desk Agent - Southlake, Texas - Hilton DallasSouthlake Town Square

  • Front Desk Representative

    1 week ago

    Southlake, Texas, United States Coury Hospitality Full time

    Front Desk AgentWe are seeking a highly motivated and customer-oriented Front Desk Agent to provide exceptional service to our guests. As a Front Desk Agent, you will be the first point of contact and will be responsible for ensuring a warm and welcoming experience for our guests.Key Responsibilities:Greet guests and provide a warm welcomeCheck-in and...

  • Front Desk Representative

    3 days ago

    Southlake, Texas, United States Coury Hospitality Full time

    Front Desk Agent OpportunityWe are seeking a highly motivated and customer-oriented Front Desk Agent to provide exceptional service to our guests. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for delivering a warm and welcoming experience.Key Responsibilities: Greet guests and provide them with a...

  • Dental Assistant and Front Desk Coordinator

    5 days ago

    Southlake, Texas, United States Affordable Dentures & Implants Full time

    OverviewWe are seeking a highly skilled and experienced Dental Assistant and Front Desk Coordinator to join our team at Affordable Dentures & Implants. As a key member of our support staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our dental practice.As a Dental Assistant, you will work closely...

  • Front Desk Associate Row House

    3 weeks ago

    Southlake, Texas, United States Xponential Fitness LLC Full time

    About Xponential Fitness LLCXponential Fitness LLC is a national leader in the fitness industry, dedicated to providing exceptional service and driving sales excellence for our luxury fitness brand.Job SummaryWe are seeking a qualified Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for interacting with clients,...

  • Dental Assistant and Front Desk Coordinator

    5 days ago

    Southlake, Texas, United States Affordable Dentures & Implants Full time

    OverviewWe are seeking a highly skilled and experienced Front Desk/Dental Assistant to join our team at Affordable Dentures & Implants. As a key member of our support staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our dental practice.As a Front Desk/Dental Assistant, you will be responsible for...

  • Dental Assistant and Front Desk Coordinator

    5 days ago

    Southlake, Texas, United States Affordable Dentures & Implants Full time

    OverviewWe are seeking a highly skilled and experienced Front Desk/Dental Assistant to join our team at Affordable Dentures & Implants. As a key member of our support staff, you will play a vital role in providing quality patient care and ensuring the smooth operation of our dental practice.As a Front Desk/Dental Assistant, you will be responsible for...

  • Dental Assistant and Front Desk Coordinator

    5 days ago

    Southlake, Texas, United States Affordable Dentures & Implants Full time

    OverviewWe are seeking a highly skilled and experienced Front Desk/Dental Assistant to join our team at Affordable Dentures & Implants. As a key member of our support staff, you will play a vital role in providing quality patient care and ensuring the smooth operation of our dental practice.As a Front Desk/Dental Assistant, you will be responsible for...

  • Dental Assistant and Front Desk Coordinator

    6 days ago

    Southlake, Texas, United States Affordable Dentures & Implants Full time

    OverviewWe are seeking a highly skilled and experienced Front Desk/Dental Assistant to join our team at Affordable Dentures & Implants. As a key member of our support staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our dental practice.As a Front Desk/Dental Assistant, you will be responsible for...

  • Dental Assistant and Front Desk Coordinator

    5 days ago

    Southlake, Texas, United States Affordable Dentures & Implants Full time

    OverviewWe are seeking a highly skilled and experienced Dental Assistant and Front Desk Coordinator to join our team at Affordable Dentures & Implants. As a key member of our support staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our dental practice.ResponsibilitiesSchedule appointments and manage...

  • Customer Service Representative

    2 weeks ago

    Southlake, Texas, United States Coury Hospitality Full time

    Front Desk AgentWe are seeking a highly motivated and customer-oriented Front Desk Agent to provide exceptional service to our guests.Key Responsibilities:Greet guests and provide a warm welcomeCheck-in and check-out guests efficiently and accuratelyRespond to guest inquiries and resolve issues in a professional mannerProvide information about hotel...

  • Front Office Representative

    2 weeks ago

    Southlake, Texas, United States Cardiovascular Provider Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Representative to join our team at Cardiovascular Provider. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesFront Desk Operations: Manage the front...

  • Retail Sales Specialist

    4 weeks ago

    Southlake, Texas, United States M & M RYAN II LLC Full time

    Position OverviewWe are seeking a dynamic and enthusiastic Retail Sales Specialist with a background in sales, ideally within the fitness sector. The ideal candidate should be a collaborative individual who enjoys interacting with clients and is comfortable with proactive outreach and marketing initiatives.Key Responsibilities:Lead Management: Effectively...

  • Client Services Representative

    4 weeks ago

    Southlake, Texas, United States Xponential Fitness LLC Full time

    Position Overview:We are a prominent name in the fitness industry, dedicated to enhancing the wellness journey of our clients. We are currently in search of skilled Front Desk Associates who are passionate about delivering exceptional service and driving sales for our upscale fitness brand.Key Responsibilities:- Engage with clients to provide outstanding...

  • Hospitality Support Specialist

    4 weeks ago

    Southlake, Texas, United States Hilton DallasSouthlake Town Square Full time

    Position Overview The Guest Services Attendant plays a vital role in ensuring an exceptional experience for all visitors. This position is responsible for managing the bell station, warmly welcoming guests, assisting with luggage, providing directions, and supporting the front desk team with various tasks. Key Responsibilities Open and close vehicle doors...

  • Patient Service Representative

    3 weeks ago

    Southlake, Texas, United States Forefront Dermatology Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesPatient Check-in and...

  • Luggage and Concierge Associate

    4 weeks ago

    Southlake, Texas, United States Hilton DallasSouthlake Town Square Full time

    Job Overview The Guest Services Attendant plays a crucial role in ensuring a welcoming atmosphere for all visitors. This position is responsible for managing the bell station, greeting guests, assisting with luggage, providing directions, and supporting the front desk team with various tasks. Key Responsibilities This outline summarizes the main...

  • Guest Services Attendant

    4 weeks ago

    Southlake, Texas, United States Hilton DallasSouthlake Town Square Full time

    Job Overview The Guest Services Attendant plays a crucial role in ensuring an exceptional experience for all visitors. This position involves overseeing the bell station, warmly welcoming guests, managing their luggage, providing directions, and assisting the front desk with various tasks, including answering calls and delivering items to guest...

  • Fitness Sales Associate

    2 weeks ago

    Southlake, Texas, United States Xponential Fitness LLC Full time

    About Xponential Fitness LLCA national leader in fitness is currently expanding its team to drive sales and service excellence for its luxury fitness brand.Job SummaryWe are seeking a qualified Front Desk Associate to interact with clients and provide exceptional service.Key ResponsibilitiesDrive sales and service excellence for the luxury fitness...

  • Fitness Sales Associate

    2 weeks ago

    Southlake, Texas, United States Xponential Fitness LLC Full time

    About Xponential Fitness LLCA national leader in fitness is currently expanding its team to drive sales and service excellence for its luxury fitness brand.Job SummaryWe are seeking a qualified Front Desk Associate to interact with clients and provide exceptional service.Key ResponsibilitiesDrive sales and service excellence for the luxury fitness...

  • Bell Attendant

    2 weeks ago

    Southlake, Texas, United States Hilton DallasSouthlake Town Square Full time

    Job SummaryWe are seeking a highly skilled and professional Bell Attendant to join our team at Hilton Dallas/Southlake Town Square. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesProvide warm and welcoming greetings to...

Front Desk Agent

4 months ago

Southlake, Texas, United States Hilton DallasSouthlake Town Square Full time

The Hilton Southlake Town Square is one of Hiltons most prestigious properties in North America. We have continuously been ranked in the top 10% year after year in Guest Service and Overall Cleanliness. Our 248 room luxury property is located in Southlake, Texas overlooking beautiful Southlake Town SquareWe offer employee discounts at all Hilton Hotels, Employee of the Quarter program, free meals, Team Celebration each quarter and a fun environment to work in

Job Summary

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotels high standards of quality.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
  • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
  • Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
  • Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
  • Close guest accounts at the time of check out and ensure guests satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
  • Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to supervisor/manager.
  • Reports accidents, injuries, near-misses, property damage or loss to supervisor.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Assists other Front Desk Personnel when need.
  • Perform any related duties as requested by supervisor/manager.Knowledge, Skills & Abilities
    The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
  • Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
  • Prior hospitality experience preferred, but not required.
  • Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
  • Ability to read, listens, and communicates effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergency situations.Physical Demands
  • Ability to stand and move throughout front office and continuously performs essential job functions.
  • Stand 95% of shift
  • Lifting up to 25 pounds maximum.
  • Occasional twisting, bending, stooping, reaching, standing, walking.
  • Frequent talking, hearing, seeing and smiling.
    Benefits
    • 401(k)
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    • Room Discounts
    • Employee Food and Beverage Discounts

    EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.


Source: Hospitality Online