Management and Program Analyst

1 month ago

Washington, Washington, D.C., United States USAJobs Full time
Duties

Performs a combination of routine and multiple and varying assignments under the general direction of a manager, team leader or more experienced professional, acting as an individual contributor and/or member of a team for projects/programs within a defined area of responsibility.

Applies experience and detailed knowledge of management and program analysis to support assignments including the dissemination of international training information to stakeholders, the validation of training information, and the creation of training specific documentation, correspondence and outreach information. Collects and records training information to accomplish assignments.

Coordinates and updates the FAA International Training Webpage, the FAA International Training Brochure, and the FAA International Training Catalogue. Works with peers within the Office of International Affairs for most assignments; some international assignments may require coordination across the agency and with international organizations.

Supports the training requirements from international stakeholders and collaborates to resolve administrative training issues with more experienced personnel. This includes collecting information from customers (employees, other API professionals, managers, foreign entities) and with guidance from management, discusses customer concerns and formulates responses. Assists with the FAA Annual Call for International Training and assisting with the validation of training needs.

Coordinates with manager or team lead to plan and accomplish projects and activities. Assists in deploying continuous improvement to work processes to improve organizational performance, efficiency, and effectiveness. Monitors the APT Outreach and Training mailbox and creates the APT Intake Form. Assesses mailbox inquiries and prioritize responses. Solicits input from management for technical content to formulate responses and refers unresolved issues to management or more experienced personnel for guidance.

Tracks external inquiries and maintains metrics for all work associated with the mailbox and Intake Process, collaborating across the agency as needed. Develops analysis and reports of various training metrics at the direction of management or team lead. Assists team lead and desk officers across API to ensure successful completion of initiatives within assigned specialty.

Contacts are primarily internal to the organizational unit, major subdivision, or LOB/SO with a manager and other employees to share information, provide data and/or written analyses, and/or explain the statuses of assignments. Has frequent contacts with customers and other external parties on routine matters such as gathering information, explaining regulations, and discussing the customers' situations. Work activities support API, other LOBs, the DOT, international regulatory organizations, and the flying public.

Refers problems and work issues to a manager, project/program manager, team leader, or more experienced professional when guidelines are not available or applicable.

Work is typically reviewed frequently during assignments and at completion to ensure timeliness, policy compliance, and alignment with the requirements of projects and/or other work activities.

Requirements

Conditions of Employment
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Travel Required Occasionally (Domestic and International).

    Qualifications

    To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-F, FG/GS-5/6/7/8/9 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

    SPECIALIZED EXPERIENCE IS DEFINED AS:

    Experience organizing, planning, multi-tasking, and completing multiple assignments with conflicting deadlines in a fast-paced environment.

    AND;

    Experience applying training requirements and applicable orders and guidelines in the coordination of training programs.

    You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

    Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

    *Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

    Applicants may be asked to verify information on your application for employment with the FAA.

    **All qualification requirements must be met by the closing date of this vacancy announcement.**

    Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.

    Education

    Education substitution for FV-G: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related or a combination of education and experience may be qualifying for this position. Education at the graduate level in an accredited college or university must demonstrate the knowledge, skills, and abilities necessary to do the work. Refer to OPM's Operating Manual Qualification Standards for more information:

    If qualifying based on education, Applicants MUST submit a copy of their college or university transcript by the closing date. If selected, an official transcript will be required. Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: DAPIP | Homepage )

    Preview Job Questionnaire
    Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

    Additional information

    We may use this vacancy to fill other similar vacant positions.
    Position may be subject to a background investigation.
    A one-year probationary period may be required.

    The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

    The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

    NOTES:

    1. This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: .

    2. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.

    In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

    3. AFSCME Interview Criteria: Article 42, Section 13 states: If the selecting official decides to interview any employee on the selection list for a vacancy, then all who remain under consideration for the position at that point in the process must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list. If it is determined that interviews are required and telephone interviews are not utilized, travel expenses incidental to these interviews will be paid in accordance with the Agency's travel regulations and this Agreement.

    4. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.

    This is a bargaining unit position. This position is represented by AFSCME Local 1653.

    Links to Important Information: Locality Pay , COLA

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