Lead Development Rep

2 months ago


San Diego, California, United States ServiceNow Full time
Company and Job Description

At ServiceNow, our technology is essential for global efficiency, driven by our dedicated team. We are known for our innovative solutions that set us apart, catering to a vast clientele and earning accolades for our workplace culture. Join us to be a part of a team that embraces change, curiosity, and creativity, paving the way for a promising future.

ServiceNow, with a significant customer base including Fortune 500 companies, is a distinguished company recognized among the top workplaces and admired organizations globally.

Embark on a rewarding journey by exploring the vibrant Life at Now blog, where our employees share their enriching experiences at ServiceNow.

ServiceNow is seeking a dynamic Lead Development Representative (LDR) to bolster our Global Sales Development unit. In this role, you will be instrumental in lead qualification, customer profiling, and providing insights on effective campaigns. Collaborating closely with Sales Development Reps and Field Sales professionals, your primary objective will be to identify and validate opportunities for your team's benefit.

Key Responsibilities

In this role, your responsibilities will include:
  • Assessing Marketing-generated leads to identify Sales potentials
  • Handling all inbound leads for Sales consideration
  • Participating in various demand generation campaigns in coordination with Marketing
  • Promoting and securing attendance at corporate events and regional trade shows
  • Understanding how ServiceNow solutions address customer challenges
  • Conducting prospecting activities by researching target accounts, compiling contact lists, and mapping company/account details
  • Maintaining accurate contact information in the CRM system to facilitate understanding of opportunities by the account team
  • Utilizing our technology for effective management of marketing leads
Desired Qualifications

To excel in this role, you should possess:
  • An innovative and customer-centric outlook
  • A fundamental grasp of Cloud computing and SaaS offerings
  • The ability to articulate the value proposition of ServiceNow to customers
  • Flexibility for occasional travel required for training or meetings
  • Note that this position does not qualify for employment-based sponsorship
For roles outside the Bay Area in California, we offer a competitive base pay along with equity benefits where applicable, variable/incentive compensation, and a range of benefits. The displayed base pay serves as a reference point, with actual total compensation varying based on factors like qualifications, skills, and work location. Additionally, we provide comprehensive health plans, including various financial and leave programs, subject to eligibility criteria. Compensation is influenced by the geographic location of the role and may vary accordingly. Positions in the Bay Area include a pay enhancement; for further details, consult your recruiter.

Additional Details

ServiceNow upholds equal employment opportunities, fostering an inclusive workplace where diversity is celebrated and respected. Our work ethos at ServiceNow embraces adaptability and trust in a distributed working environment. Should you require reasonable accommodations for the application process or need assistance beyond the online portal, feel free to reach out. Compliance with technical regulations may necessitate export licensing for certain positions, subject to approval by relevant authorities.

Stay vigilant against fraudulent job postings and scams; authentic ServiceNow job listings are exclusively available through the ServiceNow Careers portal.

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