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Social Work Case Manager

4 months ago


Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

General Summary of Position

Medstar Health is looking for a Social Work Case Manager to join our team We are looking for a Licensed Clinical Social Worker (LICSW) with strong written and verbal communication skills and experience managing and presenting data to diverse groups in a professional setting.

The Social Work Case Manager Licensed Clinical Social Worker (LICSW) manages patients accessing care within any of the MedStar Health hospitals needing support. The position is responsible for coordination of care through assistance with eligibility, resources identification and linkages to care and follow up. This position provides services that engage patients to minimize barriers to care and maximize health outcomes.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move


Primary Duties:

  • Consistently demonstrates support for compliance in the performance of job duties and responsibilities by a) developing and maintaining knowledge of, and performing job functions in compliance with, rules, regulations, policies, and statutes that affect his/her job; b) maintaining knowledge of and performing job functions in compliance with MedStar Health and MedStar Health Research Institute policies and procedures; and c) reporting compliance concerns in an appropriate and timely manner.
  • Actively participates in grant writing proposal activities, following up with participating organizations updating the Memorandums of Understanding with programs, if applicable. Appropriately and effectively documents MedConnect (EMR) in a timely manner and maintain current on-going individualized treatment care plans as outlined by funding source. Collaborates with community providers to identify resources and enhance service delivery.
  • Assists with the development of self-management curriculum and guides patients towards effective implementation to maximize health outcomes. Coordinates and schedules initial and follow-up appointments with behavioral health providers and provides behavioral health screenings, individual and/or group psychosocial support services. Facilitates transition of care between providers for eligible patients from the program. Collaborates with community providers to identify resources and enhance service delivery through appropriate follow-through and documentation of referrals in the EMR
  • Guides patients towards effective self-management and sustainability by providing treatment education adherence and re-engagement services. Includes coordination of services with a navigator/advocate, community outreach specialists, home health visiting services, behavioral health care providers and other specific department staff/teams. Interacts with community groups and providers to provide educational programs, talks, outreach, support groups, and successful linkages to care.
  • Provides medical case management to include adherence with care, harm reduction, education, other medical issues, and psychosocial management. Work with patients to determine eligibility status for medical care, pharmaceutical coverage, housing, or other social issues to eliminate barriers to effective health management. Works across the spectrum of funding sources to manage patients on a continuum of care towards retention or external linkages to meet specific needs. Maintains and enters data weekly as required by program and funders 16. Provides clinical guidance, leadership, and support to non-licensed staff and to LGSW staff, social worker students (if applicable). Review and counter sign notes of those staff.

Qualifications:

  • Master's degree in social work and an advanced clinical license based on work jurisdiction.
  • 5-7 years as a licensed independent clinical social worker (LICSW).
  • At least 5 years' experience in a clinical care setting with working knowledge of funding services, electronic medical records, and quality improvement.
  • Experience with vulnerable populations.
  • LICSW in respective state of employment.

Primary Duties and Responsibilities

Minimum Qualifications

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark. Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization. Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more. More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.