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Emergency Room Communication Dispatch Specialist
4 weeks ago
How You'll Help Transform Healthcare:
Maintains responsibility for coordination of ED communications. Assumes accountability for telephone and/or radio call intake.
Communicates and collaborates with appropriate disciplines to facilitate efficient and timely EMS assignments using defined policies and procedures to assure quality patient care and customer service.
- Receives and sends communications via telephone, fax, intranet, and radio.
- Prioritizes incoming calls according to emergency or non emergency nature.
- Page and or call consultants and others as needed.
- Facilitates communications between Physicians, LIPs, ED CTLS, staff and other outside entities on matter pertinent to patient care.
- Facilitates communication with Management Team and Clinical Team Leaders as dictated by the needs of the day.
- Maintains EMS drug box inventory and oversees the trading out of used or expired drug boxes.
- Enters bed request in teletracking and updates EPIC with status changes.
- Participates in basic Performance Improvement activities.
What We Require:
Education:
High school graduate or GED, required. EMT Certification, preferred.
Experience: 2 years pre-hospital, ED, and or call center experience preferred.
Licensure/certification:
EMT-B or higher preferred.
Other Minimum Qualifications:
Effective interpersonal, communication, and teamworking skills required. Basic skills in computer/typing, Windows applications, and medical terminology required. Must demonstrate ability to function independently. Must successfully complete orientation and competency validation for this position.
About Carilion
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Requisition Number:
#
Employment Status:
Full time
Location:
CRMH - Carilion Roanoke Memorial Hospital
Shift:
Evening/Night
Shift Details:
Three 12-hour Night Shifts (7p-7a) with every other weekend and rotating holiday requirements.
Recruiter:
JAMIE S RATLIFF
Recruiter Phone:
#
Recruiter Email:
# more information, contact the HR Service Center at #
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
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